4.00GB (2.00 GB usable) problem on windows 7 starter 32bit


  1. Posts : 23
    windows 7 Home Premium 64bit
       #1

    4.00GB (2.00 GB usable) problem on windows 7 starter 32bit


    hello

    i just got a Samsung 300E4A series laptop with windows 7 starter installed. it came with just 2gig of ram.
    i inserted a new two gig ram in the vacant ram slot to make it 4gig altogether.
    After checking to see in system properties, i see 4.00GB (2.00 GB usable).

    i've unchecked the maximum memory in the advanced menu of msconfig.
    its all the same after restarting.

    Please i need help with this. thanks in advance
    Attached Thumbnails Attached Thumbnails 4.00GB (2.00 GB usable) problem on windows 7 starter 32bit-img_20170109_145627.jpg   4.00GB (2.00 GB usable) problem on windows 7 starter 32bit-img_20170109_150423.jpg  
      My Computer


  2. Posts : 13,576
    Windows 10 Pro x64
       #2

    Your graphics chip is using 2 GB of memory, nothing you can do about it with a laptop, I would say max out the memory but you only have 32 bit installed.

    Post a snip of Resource Monitor sowing the memory tab.

    Nothing is going to help that laptop, not with that CPU

    But it should make a good Frisbee :)
      My Computer


  3. Posts : 3,371
    W10 Pro desktop, W11 laptop, W11 Pro tablet (all 64-bit)
       #3

    Win 7 Starter is limited to 2GB of RAM by MS. If you want more RAM than that, you'll need to install a different version of Win 7 or install Win 8 or 10. See this chart from MS: Memory Limits for Windows and Windows Server Releases (Windows)
      My Computer


  4. Posts : 23
    windows 7 Home Premium 64bit
    Thread Starter
       #4

    wow!
    Thanks for the quick reply. @AddRAM i think i'll just go with @strollin suggestion.
    i'll install another version of windows and get back to you guys.

    Thanks a lot.
      My Computer


  5. Posts : 3,371
    W10 Pro desktop, W11 laptop, W11 Pro tablet (all 64-bit)
       #5

    If you do the free Win 10 upgrade, you'll get upgraded from Win 7 Starter to full Win 10 Home 32-bit which can use 4GB of RAM.
      My Computer


  6. Posts : 23
    windows 7 Home Premium 64bit
    Thread Starter
       #6

    strollin said:
    If you do the free Win 10 upgrade, you'll get upgraded from Win 7 Starter to full Win 10 Home 32-bit which can use 4GB of RAM.
    wow! great. i just saw this now. I've actually installed win 10 pro. Although I'm yet to purchase the key. I guess i'll just do factory reset and then do the upgrade to win 10 Home. But then, after I installed win 10 Pro, i got 4.00GB (2.00 GB usable). Do you think win 10 home might give me the entire 4gig?
    Attached Thumbnails Attached Thumbnails 4.00GB (2.00 GB usable) problem on windows 7 starter 32bit-sysinfo.png   4.00GB (2.00 GB usable) problem on windows 7 starter 32bit-sysprops.png  
      My Computer


  7. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #7

    Hi,
    As the image states Secure boot is unsupported so Fast start must be disabled
    Fast Startup - Turn On or Off in Windows 10 - Windows 10 Tutorials

    Use the command prompt method to disable hibernation with
    powercfg -h off
      My Computer


 

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