Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: my WD My Book wont load on my computer

15 Jan 2017   #11
Serendipity313

64 bit - Windows 7
 
 

Hi Mr Jumanji

The EaseUS finish but nothing happens, I shutdown and reboot, now the WD My Book is NTFS not RAW any more
my WD My Book wont load on my computer-disconfts.png

It also appears on the computer

my WD My Book wont load on my computer-discosaledisponible.png

I can click on it, but it doesn't open give me this error: The request can not be made due to an I / O device error
my WD My Book wont load on my computer-errordefolder.png

I also try what you told me (J is my WD My Book) Command Prompt CHKDSK J: /f /v /r /x
It gave me this error: Not available for RAW drives, a friend try to help me looking for other commands but didn't work either.
my WD My Book wont load on my computer-errorcomandoacutal.png

Im running again the EaseUS to see if it works now that is a NTFS drive, its on his 20%.




My System SpecsSystem Spec
.
15 Jan 2017   #12
jumanji

Windows 7 Home Premium 32 bit
 
 

Your drive is no longer RAW. You are able to see the folders and files on it but unable to open because of I/O error. Bad sectors.

When it is no longer RAW how will checkdisk say it is RAW? You are definitely doing something wrong and mixing up events that happened before or running more than one program that are accessing the drive making it unavailable for one or the other.

Do only one thing at a time.

If you want to run checkdisk, reboot and run only checkdisk. After checking the drive letter in My Computer close it. Don't keep Windows Disk Management open.No need to run it at all. After checkdisk finishes reboot your PC.

Whatever files and folders you are able to open and see , copy those ASAP to another external drive.Then run WD lifeguard diagnostic for Windows and do an extended Test with repair option to repair the bad sectors if possible. But be aware that data in bad sectors is already lost.
My System SpecsSystem Spec
16 Jan 2017   #13
Serendipity313

64 bit - Windows 7
 
 

Mr Jumanji

Its not working, I use the command you ask me CHKDSK J: /f /v /r /x

Also try CHKDSK J: /f

Even the firts command I use at first CHKDSK /f J: that gave me the first screenshoot.


Didn't work either I close all the programs, windows, nothing was running, reboot, shudown and reboot, really don't know whats wrong.

my WD My Book wont load on my computer-errorcomandoacutal2.png


My System SpecsSystem Spec
.

16 Jan 2017   #14
Serendipity313

64 bit - Windows 7
 
 

Mr Jumanji.

Hi, update, the command CHKDSK J: /f /v /r /x is running
I am really dont know much about this kind of commands (fixing computeres) since what I study is not about that, so looking for the I / O device error found a youtube video that ask to run the commands as and administrator, looking at my screenshots mine is C: \Users and in the youtube video is C: \Windows so now is working.

Now I didn't want it to open anything or run any program so I took a photo what is doing now, its seems like stuck. asking for some other command.

The error in english is:
Removing the Chkdsk entry in the $ 130 index from1463 file

my WD My Book wont load on my computer-errorwin.jpg

I do not know why the photo is backwards, but when I click it if it is correct


Attached Thumbnails
my WD My Book wont load on my computer-errorwin2.jpg  
My System SpecsSystem Spec
16 Jan 2017   #15
jumanji

Windows 7 Home Premium 32 bit
 
 

Looks like it has aborted itself - you can't do anything about it.Looks like the filesystem damage is beyond repair. Close it. Reboot your PC

Whatever files and folders you are able to open and see , copy those ASAP to another external drive.Then run WD lifeguard diagnostic for Windows and do an extended Test with repair option to repair the bad sectors if possible. But be aware that data in bad sectors is already lost.
My System SpecsSystem Spec
16 Jan 2017   #16
Serendipity313

64 bit - Windows 7
 
 

The computer freezes, so my brother reboots. After that I tried to put the command again from the administrator but gave the initial error of: Not available for RAW drives. Even when the WD My Book still is NTFS.

The only good thing is that I could open a subfolder, before I could only see the folders inside the WD My Book and at the moment I click to open gave me this I / O device error.

No the folder opens, but if a click on a sub folder or try to copy it give me a I / O device error.

My brother leave runing the WD Drive Utilities, Which does a complete unit test to detect damaged sectors. Although I do not know if it fixes because it is the first time that the disk appears in this program, before it did not find it
My System SpecsSystem Spec
16 Jan 2017   #17
jumanji

Windows 7 Home Premium 32 bit
 
 

Do only the Quick Test and then Extended Test. When you run the extended test I think you will get an option to repair bad sectors.( I do not have any WD drive. So I can't give any specific instructions)

Software and Firmware Downloads | WD Support

EXTENDED TEST - Performs a Full Media Scan to detect bad sectors; and attempt to repair them, or mark the damaged sector for not to be written to. This test may take several hours to complete depending on the size of the drive. The average test time takes about 1 hour per Terabyte.
My System SpecsSystem Spec
16 Jan 2017   #18
Serendipity313

64 bit - Windows 7
 
 

Thanks Mr. Jumanji, its on extended test at the moment 20%
My System SpecsSystem Spec
18 Jan 2017   #19
Serendipity313

64 bit - Windows 7
 
 

Hi, well all the test said the same it have bad sectors, is there's a way to fix that? I found this software don't know if I should try it Bad sector repair software - Eassos Partition Manager
My System SpecsSystem Spec
18 Jan 2017   #20
jumanji

Windows 7 Home Premium 32 bit
 
 

Extended Test - What is the result? Pass?????? Fail ???? Why are you not posting the test result?

If Datalifeguard did not repair the bad sectors that is it. Tthere is no point in trying any other software.

Now check whether you can access the data with Live Linux.

Create a Lucid Puppy pendrive, boot your PC from the pendrive and check whether it shows your data. Copy the data to another external drive.

Creating your lucid Puppy pen drive :Post #8 here Is there any way of saving a completely unrecognisable hard drive?

How to use Lucid Puppy to recover your data: Go to the topic Recovering files from the non-bootable Internal Drive: in this thread Lucid Puppy way to recover files from a non-bootable computer on how-to. In your case it will be your external drive. What is written above that topic on preparing a Lucid Puppy pendrive is outdated and you have already created your Lucid Puppy Pendrive using Rufus.
My System SpecsSystem Spec
Reply

 my WD My Book wont load on my computer




Thread Tools




Similar help and support threads
Thread Forum
system repair wont work windows wont load
not sure if im in the right place but computer wont do anything but load up with options to do system repair or whatever its called but it says it cant fix the problem i dont have disc for it or any pw's im on a reg user account it wont load in safe mode but by doing different things i have access...
Hardware & Devices
computer wont load windows on boot up
For the past 18 months my pc wont boot up but after going into safe mode a few times i eventually get to my desktop i have re-installed windows 7 and had a partition on my hard drive if i buy a new hard drive and load windows onto the new drive will this solve my crashes i thought the motherboard...
General Discussion
Computer error wont load certain sites/game servers
I have had this problem for 2 days now and it is only this computer it will not load certain websites also a game I play it will not load the game servers Everything works fine on another computer had to test it but not this one I did full CCleaner tested it again still same Just did a...
Network & Sharing
computer wont load my iPhone
i plug my iPhone into my computer and nothing happens...doesnt come up in iTunes and nothing appears in My Computer, it works fine on my laptop but not my computer :( Ive seriously tried everything they say to do on the Apple support site and nothing is working ive checked device manager to...
Hardware & Devices
windows 7 refuses to load and system repair wont load
I dont know if this is posted in the right area but I'm so desperate to get my laptop working its unreal. First it started off with my laptop crashing, I had totally forgot it needed to do a windows update and turned off my laptop in hopes that it would work properly. After that my laptop has not...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:10.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App