HP Printer Drivers - not loading wifi


  1. GazzaJH
    Posts : 1
    7 x 64
       New #1

    HP Printer Drivers - not loading wifi


    Hi
    I have a new HP ProBook Win 7 x 64.
    I have an HP m1522nf MFP which is connected to router.
    It works well with present HP Probook that also runs Win7 x 64.
    The new machine recognises the MFP on the network but cannot find the drivers when updating.
    I have been to HP Website and downloaded the AEA4 drivers for this printer.
    They download and unpack with no difficulty.
    However wen
    I select Easy Install and I receive the following messages:

    This system does not meet one or more of the minimum requirements needed to install this product:

    USB Drivers
    USB Hardware

    Details & Guidance (Drivers)
    This computer does not have the necessary USB Software support to allow completion of a USB installation. This installation cannot continue until this is resolved.

    Details & Guidance (Hardware)
    This computer does not have the necessary USB hardware support enabled to allow completion of a USB installation> The installation cannot continue until this is resolved. ....If you are sure your computer has the physical USB connectors, refer to your computer documentation about how to enable USB in the BIOS    .

    (Word Doc attached has screen shots of message)

    The USB ports are working and are correctly enable in BIOS.

    Help please

    Gaz
    HP Printer Drivers - not loading wifi Attached Files
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  3. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #2

    Hello and welcome Gazza mate for starters can you do this please
    Now before we can help we do need to know what is in your machine so please do this System Info - See Your System Specs
    or either enter the specs of your system in your forum profile the specs will appear when we click on that little box bottom left of the post screen it is for me the preferable option as it is easy. As you may appreciate it is very hard when you don’t know what one is working with for example a diesel or petrol engine.
    *(pretyped to save time)

    I am assuming you are connecting the printer via USB? or is it wifi?
      My Computer
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  4. Mellon Head
    Posts : 3,487
    Win 7 Pro x64/Win 10 Pro x64 dual boot
       New #3

    You might be missing the HP USB driver for the machine. If Windows installed the USB driver it may not be the correct one. The USB ports may work fine, but it might be missing the proper HP signature that the printer driver installer might be looking for.
      My Computer
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  6. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #4

    That is what I am guessing MH I wanted to check out the compatibility of the machine as well but have to wait for the specs.:)
      My Computer
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