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Windows 7: HDD are not turned off after installing graphic card

21 Feb 2017   #11
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok mate now I have that very same board as I think I mentioned before and as I can only just navigate the BIOS I think I will leave this to johnhoh hope it goes well.


My System SpecsSystem Spec
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22 Feb 2017   #12
hutorny

Windows 7 Ultimate
 
 

ISCT was indeed enabled in BIOS.
Also I've noticed ISCT warnings in the event log:
Code:
ISCT - CAgentService::AgentServiceInit   iSCT 3.0 BIOS implementation was not detected - fall back to support 2.x functionality
So I've upgraded BIOS to the most recent version but this did not help.

Now I am wondering if Dell software interfered with the power saving feature, because it has Power Nap option which has no effect too.


Attached Images
HDD are not turned off after installing graphic card-dell-dm-powernap.png 
My System SpecsSystem Spec
22 Feb 2017   #13
johnhoh

Win7 pro x64
 
 

here's what i'd do next to try and pinpoint problem..

disable isct in bios

reboot, check device manager (start>run>devmgmt.msc) and post a screenshot of it here

also post a screenshot of your startup programs, start>run>msconfig>startup.
You will need to change the width of the column headers to make the screenshot useful here - do not need the Startup Item column, do need maybe 8 characters of Manufacturer column, need the entire width of the Command column, do not need Location column.

The combination of these screenshots will tell us the changes made to your system by your new hardware

also, to make sure sleep is working, try this. Your computer should immediately power off into standby mode when you run it.

http://www.gammadyne.com/sleep.exe

Probably should have mentioned this earlier, but check control panel > power > to make sure you are still set to go to sleep automatically. I assumed this was true since you said it used to work, but it would be good to check...
My System SpecsSystem Spec
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23 Feb 2017   #14
hutorny

Windows 7 Ultimate
 
 

Hi John,

Please find screenshots attached.
Sleep works, I use this command to make it sleep:
Code:
C:\Windows\System32\rundll32.exe powrprof.dll,SetSuspendState 0,0,0


Attached Images
HDD are not turned off after installing graphic card-startup1.png HDD are not turned off after installing graphic card-startup2.png HDD are not turned off after installing graphic card-device-manager.png 
My System SpecsSystem Spec
23 Feb 2017   #15
johnhoh

Win7 pro x64
 
 

a few things to try next ....

device manager shows an error on "multimedia video controller". We need that to not have a yellow checkmark. If that's your new video camera driver, it needs a different driver. Hopefully that's the problem here.

msconfig does not show anything that stands out to me, but does anything there look new to you?

If you use a wireless mouse, make sure it has fresh batteries. Better yet, try a non-wireless mouse for a bit.

Do a google on your new graphic card. "graphic card xyz is causing screen saver to not activate"

Do a google of "most stable driver for graphic card xyz"

Shutdown, unplug all USB devices except keyboard and mouse, restart. If the problem is not the multimedia video controller or the graphic card driver, its probably one of the USB devices.
My System SpecsSystem Spec
11 Mar 2017   #16
hutorny

Windows 7 Ultimate
 
 

Hello Colleagues,

I've found the problem and for my big embarrassing it was the mouse.
It is an old and worn out USB wired Glaser. I've cleaned its optic before I posted a here, and after I identified the problem by pulling it out, as you advised. The cleaning has not helped, so I replaced the old mouse and the problem is gone.

Thank you for your help
My System SpecsSystem Spec
11 Mar 2017   #17
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hmm stranger things happen at sea they say anyway alls well then.
My System SpecsSystem Spec
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 HDD are not turned off after installing graphic card




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