HDD are not turned off after installing graphic card

ICIT2LOL · 21 Feb 2017

Ok mate now I have that very same board as I think I mentioned before and as I can only just navigate the BIOS I think I will leave this to johnhoh hope it goes well.:)

hutorny · 22 Feb 2017

ISCT was indeed enabled in BIOS.
Also I've noticed ISCT warnings in the event log:

Code:

ISCT - CAgentService::AgentServiceInit   iSCT 3.0 BIOS implementation was not detected - fall back to support 2.x functionality

So I've upgraded BIOS to the most recent version but this did not help.

Now I am wondering if Dell software interfered with the power saving feature, because it has Power Nap option which has no effect too.

johnhoh · 22 Feb 2017

here's what i'd do next to try and pinpoint problem..

disable isct in bios

reboot, check device manager (start>run>devmgmt.msc) and post a screenshot of it here

also post a screenshot of your startup programs, start>run>msconfig>startup.
You will need to change the width of the column headers to make the screenshot useful here - do not need the Startup Item column, do need maybe 8 characters of Manufacturer column, need the entire width of the Command column, do not need Location column.

The combination of these screenshots will tell us the changes made to your system by your new hardware

also, to make sure sleep is working, try this. Your computer should immediately power off into standby mode when you run it.

http://www.gammadyne.com/sleep.exe

Probably should have mentioned this earlier, but check control panel > power > to make sure you are still set to go to sleep automatically. I assumed this was true since you said it used to work, but it would be good to check...

hutorny · 23 Feb 2017

Hi John,

Please find screenshots attached.
Sleep works, I use this command to make it sleep:

Code:

C:\Windows\System32\rundll32.exe powrprof.dll,SetSuspendState 0,0,0

johnhoh · 23 Feb 2017

a few things to try next ....

device manager shows an error on "multimedia video controller". We need that to not have a yellow checkmark. If that's your new video camera driver, it needs a different driver. Hopefully that's the problem here.

msconfig does not show anything that stands out to me, but does anything there look new to you?

If you use a wireless mouse, make sure it has fresh batteries. Better yet, try a non-wireless mouse for a bit.

Do a google on your new graphic card. "graphic card xyz is causing screen saver to not activate"

Do a google of "most stable driver for graphic card xyz"

Shutdown, unplug all USB devices except keyboard and mouse, restart. If the problem is not the multimedia video controller or the graphic card driver, its probably one of the USB devices.

hutorny · 11 Mar 2017

Hello Colleagues,

I've found the problem and for my big embarrassing it was the mouse.
It is an old and worn out USB wired Glaser. I've cleaned its optic before I posted a here, and after I identified the problem by pulling it out, as you advised. The cleaning has not helped, so I replaced the old mouse and the problem is gone.

Thank you for your help

ICIT2LOL · 11 Mar 2017

Hmm stranger things happen at sea they say anyway alls well then.