Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 cannot find external hard drive

26 Feb 2017   #11
TboneMelon

Windows 7 64 bit
 
 

I have open up the back up file. What next?


My System SpecsSystem Spec
.
26 Feb 2017   #12
Megahertz07

Windows 7 HP 64
 
 

Right click - open
My System SpecsSystem Spec
26 Feb 2017   #13
TboneMelon

Windows 7 64 bit
 
 

Sorry to be so dense, but which file? See attachment


Attached Thumbnails
Windows 7 cannot find external hard drive-g-drive.png  
My System SpecsSystem Spec
.

27 Feb 2017   #14
Megahertz07

Windows 7 HP 64
 
 

The Restore file.

On Explorer settings you should uncheck - Hide extensions from known files.
Malware can use hided extensions to spread virus.
My System SpecsSystem Spec
27 Feb 2017   #15
TboneMelon

Windows 7 64 bit
 
 

The restored files from my external hard drive are back on my computer. It created a Systems Recovery folder on my desktop. The files are shown on the attachment. I tried to go through the Backup and Recovery in windows again, but I still cannot see the files on my C drive.

I'm sorry but I am not much of a computer person and I don't know how to get those files back to where they came from.

Thanks for being so patient.


Attached Thumbnails
Windows 7 cannot find external hard drive-system-recovery.png  
My System SpecsSystem Spec
28 Feb 2017   #16
Megahertz07

Windows 7 HP 64
 
 

You did a full disk restore.
There are many folders you won't need and it's taking your HDD space.
- Go to the C:\System Recover Files\2017-02-27\C folder (as shown on your above image).
- Select (Program Files + Program Files(86) + SWSetup + Windows) (Be sure Users folder isn't selected) and then hit Shift+Delete.
- Confirm delete of the folders.
- Open C:\System Recover Files\2017-02-27\C:\Users
-There will be a Public and <name> folder. If you used to have more than one user you'll have it shown there.
- Select <name> and there you will find your personal folders (My Documents, My Pictures etc)
- Open C:\System Recover Files\2017-02-27\C:\Users\<name>\My documents
- Select all files and folders (Ctrl+a) and then cut (Ctrl+x)
- Go to C:\Users\<name>\My documents and then paste (Ctrl+v)
- You just moved all your files and folders from C:\System Recover Files\2017-02-27\C:\Users\<name>\My documents (restored backup files) to C:\Users\<name>\My documents
- Do the same (cut and paste) for the other folders - My Pictures, My Music etc
-
My System SpecsSystem Spec
01 Mar 2017   #17
TboneMelon

Windows 7 64 bit
 
 

Megahertz07
Great. It worked. I now have all the files back on my computer.
Thank you so much for your help and for being patient with me.

TBoneMelon
My System SpecsSystem Spec
02 Mar 2017   #18
Megahertz07

Windows 7 HP 64
 
 

You're welcome. Glad to see you recovered your files.
My System SpecsSystem Spec
Reply

 Windows 7 cannot find external hard drive




Thread Tools




Similar help and support threads
Thread Forum
cannot find way to restore from VHD image on external hard drive
Hello, Thanks in advance for any guidance you can offer. I will do my best to describe what I find to be a confusing scenario. Our Windows 7 laptop became infected with a virus last August. It prevented me from booting the computer. We back up to a 930 gb "My Book" external hard drive. It appears...
Backup and Restore
Windows 7 can't find new hard drive in laptop
How can I cause Windows 7 to recognize a new hard-drive in my laptop? I know it can be done, but I have forgotten how. Thanks for your help.
Hardware & Devices
Windows does not find my hard drive
I have four internal hard drives C: D: E: and F: Starting last night Hard drive E: only shows up ever so often. Sometimes I have to reboot and it shows up but other times it doesn't. I have removed it and pressed it back in its slot to make sure there isn't just a bad connection. It's the...
Hardware & Devices
Can't get Windows 7 to find my 2nd hard drive
I just installed Windows 7 today, and while everything else has gone smooth, I can't get it to find my 2nd internal hard drive. It has no problem finding my externals and my dvd burners, and I have read through the forums and went to the Computer Management -> Storage -> Disk Management, only to...
Hardware & Devices
Windows 7 can't find my hard drive.
I'm doing a complete install from Vista Home Premium to Windows 7 Professional (apparently a simple upgrade isn't possible). But the installation never gets started, because when it asks me to select a drive to install to, the list is blank. It can't find my hard drive, and there's no way to...
Installation & Setup


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:57.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App