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#1
Windows 7 cannot find external hard drive
I recently had to reset my laptop to factory settings in order to reload windows 7 that came with my HP Pavillion notebook. Before doing so I followed microsoft instructions to backup my data onto an external hard drive. 45 GB data was backed up. After everything was reset, I went to backup and restore at the start menu. Then I selected: backup to restore files from. Browse network locations. Windows cannot find the external hard drive. If I type in G:\ I can see the back up file and if I select it, the OK button is not active. I don't know what I am doing wrong. Any help would be appreciated. Thanks.