WD My Passport 0820 - Not Initialized - Data Lifeguard FAIL


  1. Posts : 1
    Windows 7 Enterprise x64
       #1

    WD My Passport 0820 - Not Initialized - Data Lifeguard FAIL


    Hi,
    I have WD My Passport 0820 and it was working without any problem, and it it has been stopped few days ago. I hardly succeeded to remove the security password from it, but I can't open it.

    After removing the security password, I found the disk appears in the disk management like this...

    WD My Passport 0820 - Not Initialized - Data Lifeguard FAIL-disk-mgmt-01.jpg

    I tried the "WD Data Lifeguard Diagnostic for Windows" and I got the below results.

    WD My Passport 0820 - Not Initialized - Data Lifeguard FAIL-data-liveguard-disk-appears-0-mb.jpg

    Test Option: QUICK TEST
    Model Number: WD My Passport 0820
    Unit Serial Number: WX41AA3Y0683
    Firmware Number: 1007
    Capacity: 2000.37 GB
    SMART Status: Not Available
    Test Result: FAIL
    Test Error Code: 08-Too many bad sectors detected.
    Test Time: 09:05:03, February 27, 2017

    WD My Passport 0820 - Not Initialized - Data Lifeguard FAIL-quick-test-fail.jpg

    Then I read the thread about using "MiniTool Partition Wizard" but the disk doesn't appear on it!

    WD My Passport 0820 - Not Initialized - Data Lifeguard FAIL-pw-disk-not-appears.jpg

    I found the option of Initialize the disk but I don't know what to do!!

    WD My Passport 0820 - Not Initialized - Data Lifeguard FAIL-initialize-disk-01.jpg

    WD My Passport 0820 - Not Initialized - Data Lifeguard FAIL-initialize-disk-02.jpg

    Tried the HDHacker to the read the MBR but it couldn't.

    WD My Passport 0820 - Not Initialized - Data Lifeguard FAIL-hdhacker-01.jpg

    I also, tried the Test Disk and PhotoRec but they couldn't recognize the WD external passport too!

    WD My Passport 0820 - Not Initialized - Data Lifeguard FAIL-test-disk.jpg

    WD My Passport 0820 - Not Initialized - Data Lifeguard FAIL-photorec.jpg

    Unfortunately, I have a years of data on it and I can't imagine that I can lose it!
    I appreciate your help.
    Thanks
      My Computer


  2. Posts : 7,055
    Windows 7 Home Premium 32 bit
       #2

    Welcome to Seven Forums.

    Your 2TB WD My Passport is dead - the HDD inside. And unfortunately, because your Passport is 1. hardware encrypted by an encrypt/decrypt chip inside the enclosure and 2. that enclosure electronics is integrated into the HDD, no DIY data recovery is possible.

    You may contact some Professional Data Recovery Agency in your region.
      My Computer


 

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