New
#1
Headphones won't work, but speakers are fiine
I just had a clean install of Windows 7 on a new hard drive. All was fine until I decided to plug in headphones. Sound continued on the regular speakers, nothing on headphones. This happened again and again. I went to Sounds in Control Panel, checked Headphones, then inserted the plug again--and it worked--the only time since I got it back a week ago. I then made the error of disconnecting them. Once I plugged back in, again they wouldn't work. Rebooted a couple of times, with and without headphones plugged in, no headphones. The system didn't recognize that they were plugged in.
So, I went to Acer and downloaded the latest driver for this device, 64-bit, and installed it. Now the headphones don't even show up in the sound panel. I checked "Show disabled devices" and "Show disconnected devices", and headphones option still doesn't show up.
BTW, when I plug external speakers into the headphone plug, it gives a loud noise to let me know it's alive, but I still get no sound from the jack. I haven't rolled back the driver yet, seems to be no point, since it didn't work anyway, but I'm open to doing that.
Acer Aspire 5250-BZ852
Window 7 Home Premium 64-bit, SP-1, all updates in place