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Windows 7: Cannot release USB3 HDD with safely-remove

18 Apr 2017   #1

XP Pro (x86) | 7 HP (x86) & (x64) | 7 Pro (x64)
Cannot release USB3 HDD with safely-remove

I have an external pocket USB3-HDD (spinner) that cannot be "Safely Removed" using Windows default SafelyRemove.
The device behaves the same on other PCs
On the device properties dialog, there is no "Policies" tab.

Cannot release USB3 HDD with safely-remove-01_volumes_tab.png

Cannot release USB3 HDD with safely-remove-02_details-tab.png

I am not an expert but ...
:?: is there a problem with the settings (as per above images) ... like the empty "Volumes" page ?

In WinExp context menu there is no "Eject" available for the device,
:?: like WinExp cannot see the drive ? partially ?

Cannot release USB3 HDD with safely-remove-03_no-eject-cm.png

The drive is 4 years old and I use it every day for hours on end
- the stock answer will probably be "the device is past its use-by-date"
- BUT I am curious as to what is failing and where or why.
Today I intend getting a replacement
... but I want to learn something more about HDDs (and SSDs ) drives so that I make better informed decisions rather than just assuming any device/machine is irreparably dead.

I would appreciate any knowledgeable feed back, thank you :)

Lenovo ThinkPad E540
- purchased 10Aug-2015, and not used until 3 weeks ago when I started to commission the PC
- the laptop it is still not in service while I ensure the laptop is well prepared
Win7 PRO x64
Browser: Internet Explorer (only) ... to be eventually usurped with PaleMoon and Firefox
Text Editor: MS-Notepad ... to be eventually usurped with better Text editors
No Office, nor any other apps (yet!)


My System SpecsSystem Spec
18 Apr 2017   #2

XP Pro (x86) | 7 HP (x86) & (x64) | 7 Pro (x64)

I have just installed commercial "USBSafelyRemove" (I have used it for years other machines)
... WinExp is alleged cause of the problem

Portable USB Disk Ejector can "eject" but I suspect it is either a brilliant "ejector" or heavy handed (crude) disconnector.
My System SpecsSystem Spec

 Cannot release USB3 HDD with safely-remove

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