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Windows 7: "This PC has unsupported hardware" error message

07 May 2017   #11
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Post the last round of updates that were installed possibly we can follow the rabbit hole to them and the known issues posted about them.


My System SpecsSystem Spec
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07 May 2017   #12
Sylveon Fetish

Windows 7 Ultimate 64-bit SP1
 
 

List of updates according to update history


Attached Thumbnails
"This PC has unsupported hardware" error message-updates.jpg  
My System SpecsSystem Spec
07 May 2017   #13
Tpau

Microsoft Windows 7 Professional 64-bit SP1
 
 

"April 2017 preview (KB4015552 is causing the problem"
Uninstall it and it will go away, if not keep uninstalling those latest updates till you hit the correct one.
My System SpecsSystem Spec
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07 May 2017   #14
Sylveon Fetish

Windows 7 Ultimate 64-bit SP1
 
 

Quote   Quote: Originally Posted by Tpau View Post
"April 2017 preview (KB4015552 is causing the problem"
Uninstall it and it will go away, if not keep uninstalling those latest updates till you hit the correct one.

I can't. it is not listed in "installed updates" therefore I cannot uninstall it
My System SpecsSystem Spec
07 May 2017   #15
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
If you noticed it was listed as a Optional update
We all tend to stay far away from those classified updates because they usually only cause more issues than the cure
Create system images well before installing Any windows updates is the policy we practice then undoing them is easily done.
Imaging with free Macrium - Windows 7 Help Forums

Backup and Restore with Macrium Reflect - Windows 10 Backup Restore Tutorials
Create Backup Image with Macrium Reflect by Britec - YouTube
My System SpecsSystem Spec
07 May 2017   #16
Wandering one

Win7 sp1 Pro 64bit / XP sp2 Pro (games only)
 
 

Appears to be an M$ screwup. There is a post on gHacks a week or so ago, same older CPU, same problem. I know with mine I tried W10 for a day or so when the freebie was out, and found out my E8400 was not 100% compatible, so I dumped the whole thing.
Guess they missed some filters in the check for 'too new' hardware update.
Art.
My System SpecsSystem Spec
07 May 2017   #17
Megahertz07

Windows 7 HP 64
 
 

Edited:
Sandy Bridge is the 2nd generation of i3, i5 and i7 architecture witch include new Pentiums and Xenon.
Skylake is the 6th generation.
Kaby Lake is the 7th generation.
Pentium B940 is from the 2nd generation (Sandy Bridge).
My System SpecsSystem Spec
07 May 2017   #18
tetraps

Windows 7 Professional x64 SP1
 
 

Quote   Quote: Originally Posted by Megahertz07 View Post
Sandy Bridge is the 6th generation of i3, i5 and i7 architecture witch include new Pentiums and Xenon .
Unless I'm mistaken Sandy Bridge is the 2nd generation of Core architecture. Skylake is the 6th.
My System SpecsSystem Spec
10 May 2017   #19
Sylveon Fetish

Windows 7 Ultimate 64-bit SP1
 
 

I uninstalled that update and even ran a patch posted on Reddit (it is a workaround for the newer processors) but I am STILL getting that message on this older processor! EVERYBODY on Reddit says that the patch works flawlessly but nothing could be further from the truth.

Anything else to try?
My System SpecsSystem Spec
10 May 2017   #20
johnhoh

Win7 pro x64
 
 

please post the link to the reddit thread
My System SpecsSystem Spec
Reply

 "This PC has unsupported hardware" error message




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