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Windows 7: "This PC has unsupported hardware" error message

06 May 2017   #1
Sylveon Fetish

Windows 7 Ultimate 64-bit SP1
 
 
"This PC has unsupported hardware" error message

On my Lenovo b570 laptop, I am randomly getting popups during games with "This PC has unsupported hardware" messages.

Which nothing could be further from the truth. This laptop originally came preinstalled with Windows 7 and it never gave that error message with the old now defunct hard drive. And my new hard drive came from another Windows 7 computer so it is not the hard drive either. It says in the error message something about the processor but considering that Windows 7 came preinstalled on this machine, that is false.

In fact, Lenovo has drivers for Windows 7 64-bit only. No Windows Vista or earlier, and no Windows 8 or 10. This is a Windows 7 designed PC.

But I still get the error message


My System SpecsSystem Spec
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06 May 2017   #2
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Open Control Panel & select Device Manager & see if there are any yellow exclamation marks alongside any item. Get back to us if there are any.

When you say the Hard Drive came from another Windows 7 computer, did you do a fresh install of Windows 7, or are you using it without a fresh install. If that is the case there would probably have been some hardware on the old computer that is not on your computer & it is looking for that hardware & hence the message.
My System SpecsSystem Spec
06 May 2017   #3
Sylveon Fetish

Windows 7 Ultimate 64-bit SP1
 
 

Quote   Quote: Originally Posted by Ranger4 View Post
Open Control Panel & select Device Manager & see if there are any yellow exclamation marks alongside any item. Get back to us if there are any.

When you say the Hard Drive came from another Windows 7 computer, did you do a fresh install of Windows 7, or are you using it without a fresh install. If that is the case there would probably have been some hardware on the old computer that is not on your computer & it is looking for that hardware & hence the message.

It is a clean install. I used Gparted to wipe the drive first.
My System SpecsSystem Spec
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06 May 2017   #4
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Have you had a look in Device Manager as I suggested in Post #2 to see if there are any yellow exclamation marks.
My System SpecsSystem Spec
06 May 2017   #5
Sylveon Fetish

Windows 7 Ultimate 64-bit SP1
 
 

There isn't now after I restarted the computer. I don't know if there were before I restarted my computer.
My System SpecsSystem Spec
06 May 2017   #6
Sylveon Fetish

Windows 7 Ultimate 64-bit SP1
 
 

no exclamation points anywhere and obviously MS is mistaking because Lenovo doesn't support Windows 10 on this machine


Attached Images
"This PC has unsupported hardware" error message-capture.png 
My System SpecsSystem Spec
06 May 2017   #7
johnhoh

Win7 pro x64
 
 

That is the message microsoft has been giving to users (like me) who are using a Kaby Lake cpu on windows 7. But the laptop you are on I believe uses a Sandy Bridge cpu, so its weird you are getting that message. Suggest you run intel driver detect to update your drivers. If you indeed are running a Kaby Lake cpu, you're going to keep getting that message, but you can ignore it.

IntelĀ® Driver Update Utility
My System SpecsSystem Spec
06 May 2017   #8
MeOnMine

Windows 7 Ultimate x64 SP1 OEM
 
 

There was an update the caused older machines to falsely get that message.
Run a restore or update as i believe it was repaired.
My System SpecsSystem Spec
06 May 2017   #9
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
There was also a update that affected older amd processors too but as far as I'm aware E8400 is not a amd processor
The irony was MS was going to send a update to fix the update that stopped windows from updating lol

I haven't updated for April yet on a Q9550 Intel processor so who knows what will happen
And March's non security updates have not been installed either
But policy is do not even think of updating unless you have a system image created well before doing so
My System SpecsSystem Spec
07 May 2017   #10
Sylveon Fetish

Windows 7 Ultimate 64-bit SP1
 
 

I don't know what a "Sandy Bridge" CPU is. Mine is Intel. I've only heard of Intel, AMD, and Nvidia. Never heard of Sandy Bridge but this is the specs.


Attached Images
"This PC has unsupported hardware" error message-dxdiag.jpg 
My System SpecsSystem Spec
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 "This PC has unsupported hardware" error message




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