Hi,
My WD External HDD becomes unknown, not initialized and unallocated. I am abt to use minitool v9.1 to do partition recovery. However when I started the program, the unknown disk does not present in the recovery screen. Please help,,,
Welcome to the forum. I am on phone but both images show drive 2 isn't that the drive?
Disk 2 displayed in minitool screen is actually disk 1 in disk management screen
Your drive my be dead.
Don't try to fix it.
Wait for Jumanji. He is the disk guru.
haha,, yes yes,, am actually hoping that he will see this and can give some advice.....
Western Digital HDD. Most probably 160GB. Is that right? Model No:???? Model name : ?????? Desktop variety or Portable?
In most Western Digital HDDs, the SATA to USB Interface electronics inside the enclosure fail.
Only in WD Elements Desktop https://www.wdc.com/products/external-storage.html you can take the HDD out and try to retrieve the data. Any other Desktop Model the data is encrypted by the enclosure electronics. Even if the HDD inside is good, you cannot take it out and retrieve the data. You will only get the encrypted data which is useless,
In any of the WD Portable external drives https://www.wdc.com/products/portable-storage.html the Sata to USB bridge is integrated with the HDD and also encrypted ( except Elements). So you cannot separate the HDD. No DIY data recovery possible.
In short only if you have Western Digital Elements Desktop, can take out the HDD and try to recover the data by direct connection in a desktop. Any other desktop/portable no DIY data recovery possible.
You have to contact WesternDigial data Recovery partners of your region if yo want to recover the data.
http://support.wdc.com/warranty/data...y.aspx?lang=en
I would suggest that you check your external HDD with Data Lifeguard Diagnostic for Windows.
http://support.wdc.com/downloads.aspx?lang=en
Many many thanks JUMANJI,,
Yes, it's 160 GB passport. Model WD1600MER-00..
I will try with the diagnostic tools...
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