New motherboard; system will not boot; cannot find windows; no BCD

Ranger4 · 23 May 2017

fuzzled said:

Right so I need drivers. LAN/USB etc : no network, and not recognizing any USB drives..

On a different PC, I downloaded LAN and USB drivers from gigabyte. How do I transfer this to the target PC, since it will not recognize any USB drive in windows?

I thought I could copy it to the recovery USB, and then boot into recovery, copy from USB to the target hard drive, reboot into windows and find the files there.

But when I copy to the recovery USB, I don't see any of the files in drive X: when in recovery mode.

Any hints?

The Gigabyte motherboard should have come with a DVD. If you run that there should be a lot of drivers etc. included.

fuzzled · 23 May 2017

I tried those ports.

But now I have gone and done something bad :-(

When I get the login screen and enter my password, I get "Uer Profile service failed the login, user profile cannot be loaded"

Ugh.. I have no clue whats going on.

fuzzled · 23 May 2017

Ranger4 said:

The Gigabyte motherboard should have come with a DVD. If you run that there should be a lot of drivers etc. included.

I don't have a DVD player :-(

fuzzled · 23 May 2017

fuzzled said:

I tried those ports.

But now I have gone and done something bad :-(

When I get the login screen and enter my password, I get "Uer Profile service failed the login, user profile cannot be loaded"

Ugh.. I have no clue whats going on.

Used safe mode and system restore to get back in.

fuzzled · 23 May 2017

Right back to the driver problem.. the USB ports don't seem to recognize the drive.
Tried all ports and two different drives.

johnhoh · 23 May 2017

Either the usb drive itself is the issue or the usb port is the issue, so here's a bunch of things to try

- a usb drive that is FAT formatted instead of NTFS
- try the USB drive while in safe mode.
- in safe mode and/or normal mode try start > run devmgmt.msc > click on USB devices, then right click on whatever you see there and select uninstall. After that do start > run > hdwwiz.exe > enter > scan for new devices automatically
- if the above does not work, try a repair install from your win7 usb install drive

try this for the user logon problem

https://support.microsoft.com/en-us/...-error-message

fuzzled · 24 May 2017

Just wanted to thank all those who responded and helped me with suggestions.

What I ended up doing to update drives without network, USB or CD support was using an ubuntu bootable USB on the machine. Booted into ubuntu, and copied over the drivers into the windows drive.

Then rebooted back into windows and was able to install the network and USB drivers from C:

System is back up and limping along. Will follow Johnhoh's suggestions to clean out old drivers and do updates.

Thank you!

fuzzled · 25 May 2017

Experts.. It's not over yet

Remember I did s system restore to recover from a user profile problem? Well, all my data files (docs, pictures etc) are garbled and unreadable now. File names have a string of random characters followed by .js extension.

Oddly, all system files and data are fine, programs are fine, just the files under the Users/USERNAME directory Re garbled...

Please tell me there is a way to recover my data?

Megahertz07 · 25 May 2017

As this treat is marked as solved and the title is of another subject, I suggest you to open another treat.