Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: CD and DVD don't play in CD/DVD drive.

26 May 2017   #1

Windows 7 SP1 Home Premium 64bit
CD and DVD don't play in CD/DVD drive.

In my Acer Aspire 5738, any CD or DVD don't play in its drive. I hear a low volume rattling voice after inserting a Cd/DVD. In device manager under properties it says this device is working properly. Please help.

My System SpecsSystem Spec
26 May 2017   #2

win 8 32 bit

What type of files are they ie mp4, avi etc and what are you using to play them. It can just be codecs missing for those files you could try FREE vlc it has lots of codecs and covers most types Download official VLC media player for Windows - VideoLAN
My System SpecsSystem Spec
26 May 2017   #3

Windows 7 Ultimate, SP1, x86

Several years back, someone found a solution to that very problem, that is assuming that the drive itself is not broken, which is always a possibility. I've used this fix several times myself and I keep this script on my Utilities disk.

The solution was a registry script, and here it is:

Windows Registry Editor Version 5.00


If you're familiar with editing the registry, you can go to the location shown above and if you find the LowerFilters and UpperFilters entries, delete them.

I just looked, on my Windows 7 Ultimate PC and I didn't find either entry.

Good Luck,

My System SpecsSystem Spec


 CD and DVD don't play in CD/DVD drive.

Thread Tools

Similar help and support threads
Thread Forum
Dvd drive won't play upon clicking
I had this problem in this problem in the past and it was solved, but I've got it again and can't find that thread.:o When a dvd is in the drive, I used to be able to just click it and it would play. Now, if I click it, it opens and shows the info on the disc and I have to figure out which...
Hardware & Devices
Why won't some DVDs play in my computer's DVD drive?
I have a small collection of commercial movie DVDs. Most of them are from the U.S. market place and some are from Asia... ALL of these DVDs play in my Phillips DVD player that is connected to my TV. But only some of these DVDs will play in my DVD player that is in my Dell Inspiron 531...
Hardware & Devices
Blu-ray Drive won't play
I got a new Blu-ray drive today, ande all was good and installed until I popped a blu-ray and it didn't play. It stated its reason was because So I ran a BD Advisor to scan if this thing works for playback, and everything my computer has passed each result, except for one: What...
Hardware & Devices
Will a blu-ray rom drive play blu-rays with wmc?
If i buy a cheap blu-ray drive for my computer will it be able to play blu-rays? will there be any blu-rays i cant play? thanks
Media Center
Blu-Ray Drive wont play Blu-Rays
So, yesterday I tried to play a blu-ray for the first time since my final install of Windows 7, and I just cannot get it to work. I have a Sony Vaio FZ21M with a Mat****a UJ-120 BD Drive. The drive will play CD/DVD's perfectly fine, but Blu-Ray discs just spin, make some horrible noises and My...
Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:09.
Twitter Facebook Google+