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Windows 7: "These Package files need to be replaced" Could somebody help please?

05 Jun 2017   #1
MadMudMob

Windows 7 Pro 64bit
 
 
"These Package files need to be replaced" Could somebody help please?

Firstly an apology if I have put this in the wrong section.

I have recently set up an external hard drive to take a backup on the first of every month. I was guided through this process and the first month all went well.

On the first of this month (the second backup) it repeatedly failed to complete and gave my several error messages which I stupidly didn't write down ... sorry.
So I turned to my trusty Tweaking.com Windows Repair program which has helped me before. I carefully followed the instructions on turning my pc off, draining the residual electricity and starting in safe mode, backing up and doing the pre-scans.
It tell me the following message and I am lost ....
"Combined problems were found with the Package files, these files need to be replaced (these mainly only effect installing Windows updates).
The SFC (System File Checker) doesn't scan and replace some of these files so you may need to replace them manually".

No idea what that means or where I would find those files (I don't have a disc) and am hoping some kind person here could offer some guidance please?


My System SpecsSystem Spec
.
05 Jun 2017   #2
MadMudMob

Windows 7 Pro 64bit
 
 

I ran a Windows Update troubleshooter (even though I don't think I had any problems with updates but that was what was suggested) from this page as I'm fairly sure the original error message was 0x80070003 or 0x80070002 ....
https://support.microsoft.com/en-us/...-update-errors
It said it was unable to fix 0x80070005(2017-06-06-T-01_00_41A)
no idea if that will help anyone to guide me through this mess please?
My System SpecsSystem Spec
05 Jun 2017   #3
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

My System SpecsSystem Spec
.

05 Jun 2017   #4
MadMudMob

Windows 7 Pro 64bit
 
 

Thankyou ThrashZone - I will do that as soon as I'm up in the morning - much appreciated
My System SpecsSystem Spec
06 Jun 2017   #5
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi MMM,

You appear to have 2 problems, Your back-up and windows Updates.

Dont know why your back-up is failing, if its an image Windows Updates should NOT stop it, what are you using??


If you take a windows update to be a book - then a package would be a chapter.
In your case either there's a missing chapter, or a miss-print.

Roy
My System SpecsSystem Spec
06 Jun 2017   #6
MadMudMob

Windows 7 Pro 64bit
 
 

ThrashZone .... hope this is what you asked for .....
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-*****-*****-8DJKT
Windows Product Key Hash: cdKx0zFekU4OhAJxnNKo1PujH0g=
Windows Product ID: 55041-034-2076006-86326
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {7D79455A-F0BC-49C2-BCB5-AEA6AFEC6E84}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.170427-1518
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7D79455A-F0BC-49C2-BCB5-AEA6AFEC6E84}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-034-2076006-86326</PID><PIDType>6</PIDType><SID>S-1-5-21-1676083656-3340041165-4081011215</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>OptiPlex 3010</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A13</Version><SMBIOSVersion major="2" minor="7"/><Date>20141014000000.000000+000</Date></BIOS><HWID>94113C07018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>CBX3   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 55041-00172-034-207600-03-2057-7601.0000-2832016
Installation ID: 010874803602049992301420352964432582498436453911825372
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 8DJKT
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 06/06/2017 17:18:53

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EE7
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:22:2017 22:36
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LAAAAAEAAgABAAEAAAABAAAAAQABAAEA6GGu7eT8fOmkWdBVSJ7Ct6AalmM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            DELL          CBX3   
  FACP            DELL          CBX3   
  HPET            DELL          CBX3   
  MCFG            DELL          CBX3   
  FPDT            DELL          CBX3   
  ASF!            INTEL          HCG
  SSDT            SataRe        SataTabl
  SSDT            SataRe        SataTabl
  SSDT            SataRe        SataTabl
  SLIC            DELL          CBX3
Torchwood - I had no idea there was an Update issue until this machine told me when I was trying to use Tweaking.com Windows Repair to mend/replace the Pocket files it told me were missing. All my updates have happily installed themselves with no issues or upset.

Am off to try and perform the stuff in the other link ThrashZone gave me and bring it back here .... both of your help is much appreciated, thankyou.
My System SpecsSystem Spec
06 Jun 2017   #7
MadMudMob

Windows 7 Pro 64bit
 
 

Torchwood - I am using this that I bought on ebay ....
My System SpecsSystem Spec
06 Jun 2017   #8
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

My System SpecsSystem Spec
06 Jun 2017   #9
MadMudMob

Windows 7 Pro 64bit
 
 

Ran that and (am pleased to say) it has validated my Windows 7 Pro as genuine
My System SpecsSystem Spec
06 Jun 2017   #10
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Use dism++ again and see what happens.
My System SpecsSystem Spec
Reply

 "These Package files need to be replaced" Could somebody help please?




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