Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: "These Package files need to be replaced" Could somebody help please?

05 Jun 2017   #1

Windows 7 Pro 64bit
"These Package files need to be replaced" Could somebody help please?

Firstly an apology if I have put this in the wrong section.

I have recently set up an external hard drive to take a backup on the first of every month. I was guided through this process and the first month all went well.

On the first of this month (the second backup) it repeatedly failed to complete and gave my several error messages which I stupidly didn't write down ... sorry.
So I turned to my trusty Windows Repair program which has helped me before. I carefully followed the instructions on turning my pc off, draining the residual electricity and starting in safe mode, backing up and doing the pre-scans.
It tell me the following message and I am lost ....
"Combined problems were found with the Package files, these files need to be replaced (these mainly only effect installing Windows updates).
The SFC (System File Checker) doesn't scan and replace some of these files so you may need to replace them manually".

No idea what that means or where I would find those files (I don't have a disc) and am hoping some kind person here could offer some guidance please?

My System SpecsSystem Spec
05 Jun 2017   #2

Windows 7 Pro 64bit

I ran a Windows Update troubleshooter (even though I don't think I had any problems with updates but that was what was suggested) from this page as I'm fairly sure the original error message was 0x80070003 or 0x80070002 ....
It said it was unable to fix 0x80070005(2017-06-06-T-01_00_41A)
no idea if that will help anyone to guide me through this mess please?
My System SpecsSystem Spec
05 Jun 2017   #3

Win-7-Pro64bit 7-H-Prem-64bit

My System SpecsSystem Spec

05 Jun 2017   #4

Windows 7 Pro 64bit

Thankyou ThrashZone - I will do that as soon as I'm up in the morning - much appreciated
My System SpecsSystem Spec
06 Jun 2017   #5

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring


You appear to have 2 problems, Your back-up and windows Updates.

Dont know why your back-up is failing, if its an image Windows Updates should NOT stop it, what are you using??

If you take a windows update to be a book - then a package would be a chapter.
In your case either there's a missing chapter, or a miss-print.

My System SpecsSystem Spec
06 Jun 2017   #6

Windows 7 Pro 64bit

ThrashZone .... hope this is what you asked for .....
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-*****-*****-8DJKT
Windows Product Key Hash: cdKx0zFekU4OhAJxnNKo1PujH0g=
Windows Product ID: 55041-034-2076006-86326
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {7D79455A-F0BC-49C2-BCB5-AEA6AFEC6E84}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.170427-1518
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7D79455A-F0BC-49C2-BCB5-AEA6AFEC6E84}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-034-2076006-86326</PID><PIDType>6</PIDType><SID>S-1-5-21-1676083656-3340041165-4081011215</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>OptiPlex 3010</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A13</Version><SMBIOSVersion major="2" minor="7"/><Date>20141014000000.000000+000</Date></BIOS><HWID>94113C07018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>CBX3   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 55041-00172-034-207600-03-2057-7601.0000-2832016
Installation ID: 010874803602049992301420352964432582498436453911825372
Processor Certificate URL:
Machine Certificate URL:
Use License URL:
Product Key Certificate URL:
Partial Product Key: 8DJKT
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 06/06/2017 17:18:53

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EE7
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:22:2017 22:36
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->

OEM Activation 1.0 Data-->

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            DELL          CBX3   
  FACP            DELL          CBX3   
  HPET            DELL          CBX3   
  MCFG            DELL          CBX3   
  FPDT            DELL          CBX3   
  ASF!            INTEL          HCG
  SSDT            SataRe        SataTabl
  SSDT            SataRe        SataTabl
  SSDT            SataRe        SataTabl
  SLIC            DELL          CBX3
Torchwood - I had no idea there was an Update issue until this machine told me when I was trying to use Windows Repair to mend/replace the Pocket files it told me were missing. All my updates have happily installed themselves with no issues or upset.

Am off to try and perform the stuff in the other link ThrashZone gave me and bring it back here .... both of your help is much appreciated, thankyou.
My System SpecsSystem Spec
06 Jun 2017   #7

Windows 7 Pro 64bit

Torchwood - I am using this that I bought on ebay ....
My System SpecsSystem Spec
06 Jun 2017   #8

Win-7-Pro64bit 7-H-Prem-64bit

My System SpecsSystem Spec
06 Jun 2017   #9

Windows 7 Pro 64bit

Ran that and (am pleased to say) it has validated my Windows 7 Pro as genuine
My System SpecsSystem Spec
06 Jun 2017   #10

Win-7-Pro64bit 7-H-Prem-64bit

Use dism++ again and see what happens.
My System SpecsSystem Spec

 "These Package files need to be replaced" Could somebody help please?

Thread Tools

Similar help and support threads
Thread Forum
Windows 7 Large files stuck in "mapped files" / "stand-by"
Afternoon, I'm a bit boggled by this issue we are having on a PC at our office. It seems that the PC normally will boot up and the memory usage will be low 2 GB / 16 GB until 10-12 minutes go by then it shoots up 11 GB / 16 GB. It's really odd and I can't explain it, since no applications are...
General Discussion
Replaced hard drive with new one, "Reboot and select proper boot..."
I have a Toshiba Satellite L770. My hard drive crashed, so I went and bought a new one. I replaced it, and once I did I started up the laptop and came to a black screen which states: "Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key" I figured...
Installation & Setup
Drive Letters under "My Computer" replaced by "Ngs for handwriting"?
Hi Guys - new to the forum. The problem that I have is that all of the sudden, I noticed that when I open "My Computer", no drive letters are listed for my harddrives and DVD drive. Instead...they are listed as "NGS for handwriting Personalization. Please take a look at the provided...
General Discussion
Postal Service "Package Waiting" Scam.... Trojan Dropper Virus.
My Dad told me that he click on an e mail that was supposedly from the USPS and indicated that he had a package waiting for him that was delayed due to an address confirmation issue. The e mail indicated that he download a address label bring it to the USPS for confirmation. Well luckily my Dad...
System Security
Realtek Driver replaced with "High Definition Audio Device"
Hello. I just recently updated my Lenovo Y530 Ideapad to Windows 7 Ultimate x64 from Windows Vista Home Premium x64. After I updated my laptop, I went to adjust the sound and I noticed that I had 3 sound devices that all said Speakers. I then went to the Device Manager and saw that under the...

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:10.
Twitter Facebook Google+