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Windows 7: DVD writes, but doesn't read

06 Jun 2017   #1

Windows 7 Pro x64
DVD writes, but doesn't read

My CD burner/reader does not read any CD/DVD.
BUT using Ashampoo Burning studio, it writes OK and verifies OK.
When I insert a disk (fresh written and verified and working in other drives), and try to open it in Explorer, I get the message : "insert a disk..." and the tray opens...
"Device properties" tells me that the device is working properly.
I did not change anything, and it used to work perfect ...

Some one any ideas ???
tanx in advance !!!

Attached Images
DVD writes, but doesn't read-paul_2017-06-07_021132.jpg DVD writes, but doesn't read-paul_2017-06-07_021251.jpg DVD writes, but doesn't read-paul_2017-06-07_021353.jpg 
My System SpecsSystem Spec
07 Jun 2017   #2

Windows 10 64 bit

Refresh the drive. Uninstall the drive, in the Device Manager. Then restart the PC and when Windows starts it will detect and reinstall it. Many times this resolves issues with devices.
My System SpecsSystem Spec
09 Jun 2017   #3

Windows 7 Pro x64

Thanks firebird, but it didn't solve it...
I'm sure there's nothing wrong with the drive itself, because with Ashampoo Burning Studio, I still can write and read CD/DVD's.
Only Windows Explorer based programs refuses to read ...
Do you have another suggestion ?

Thanks in advance !
My System SpecsSystem Spec

09 Jun 2017   #4

Windows 10 64 bit

The ONLY driver for optical drives (CD/DVD) is the default built in Microsoft driver.

Although I don't think this is a problem, try deleting the Upper and Lower filters for the drive in the Registry. Then restart the PC and see if it helps.
How To Delete the UpperFilters and LowerFilters Registry Values
My System SpecsSystem Spec
15 Jun 2017   #5

Windows 7 Pro x64

Thanks Firebird !
I did have Upperfilters filled in. I deleted it, and guess what ... ??? My CD/DVD works again !!! woot-woooooot !

1000 times thanks !!!

Of course (but not REALLY important...) I wonder who/what changed that Registry key ???
My System SpecsSystem Spec

 DVD writes, but doesn't read

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