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Windows 7: Win 7 can't find my external BD/DVD drive

08 Jun 2017   #1

Windows 7 Pro
Win 7 can't find my external BD/DVD drive

Hi guys.
So a couple month ago i bought a ASUS BD/DVD drive and it worked great at my Win 7 HTPC. I've used it several times and i've never had any problems with it.

Think it's like 4-5 weeks since i even tested it, but now all the sudden Windows can't find it.
My first thought was -it's broken. But when tested on my laptop and gaming machine it does work and again, no problems with it at all.

*I can hear that typical USB sound when plugged in or out on the HTPC, but nothing change in the device manager, and there's no new hardware if a make a manual search.
*I can find the drive in the bios and it's listed as one of the boot device.

I found a earlier thread here on the forum where some guys solved their problem with a change in the regedit, but that did not work for me.

Nothing is changed on the HTPC, nothing i know about anyway "Windows update", as it just sitting there as a HTPC :)

My System SpecsSystem Spec
08 Jun 2017   #2

Windows 7 HP 64

Open device manager and look for a missing driver.
Open disk management and see if it is shown.

Do a system file check. Run sfc /scannow.
My System SpecsSystem Spec
08 Jun 2017   #3

Windows 7 Pro

As i said before, nothing changes in device manager when i plug in in or our. No missing drivers.
Disk manager only show my SSD and HDD.

Did just run sfc/scannow and it did not find anything.
My System SpecsSystem Spec

08 Jun 2017   #4

Windows 7 HP 64

Please edit your profile with ALL your data specs.

Does it show on disk manager?
Did you try a CMD command like dir D:?
My System SpecsSystem Spec
09 Jun 2017   #5

Windows 7 Pro

Quote   Quote: Originally Posted by Megahertz07 View Post
Does it show on disk manager?
Quote   Quote: Originally Posted by Injen View Post
Disk manager only show my SSD and HDD.

Since i have several Win7 computer in the household i just write the specs here
*i3 4330
*Silverstone Sugo SG05B 450W
*A-Data 8GB (2x4GB)
*Windows 7 Pro
*An old Intel SSD as C:
*3TB WD Red as D:
*Asus BD/DVD rom as E:

CMD can't recognize E:

EDIT: Got tired with the problem so i used a old backup with Clonezilla and now the BD/DVD rom works again. Still no clue what the cause was since there's no major changes regarding to programs.
My System SpecsSystem Spec

 Win 7 can't find my external BD/DVD drive

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