Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Possible problem with HDD

17 Jun 2017   #1
askic

Windows 7 64 vir
 
 
Possible problem with HDD

Hello to all,

I have recently experienced a strange problem and would like to read opinion from you guys. It's about possible HDD failure. I have recently bought used computer that was previously used as an office computer. It was pretty cheap and I bought for my parents since they don't do much than usual (e-mail, surfing news, youtube and similar). The motherboard is Fujitsu Siemens and the HDD is SATA 500 GB Seagate 7200 rpm, 2 GB RAM, CPU INtel Pentium 4 3.6 GHz. After few weeks of using they started complain that computer works slow. I have checked for viruses and it is clean. I have discovered that the speed of copy large file from partition to the another is in average 1 MB/sec which is rather slow. On the forums I have found that it is either problem with motherboard or with HDD. That's why I have downloaded Seagate Seatools for windows and performed different kinds of tests, all were successful. I have used then one older HDD (IDE) 80 GB made image of C partition of old HDD and restored partition on new (IDE) HDD.
I copied the same file (1 GB) again and this time average speed was higher than 15 MB/sec (sometimes even higher that 20 MB/s). The computer works significantly faster. So somehow the problem is with SATA 500 GB disk. I wonder what could it be since scan disk tool in windows 7 returns no error and seagate (manufacturer) checking tools also say that the HDD is OK.

What could that be. The only thing I didn't change is SATA cable but I doubt that problem can be cause by 15 cm of cable.

Do you have any possible explanation what could be the cause for this behavior. I have made a back of all data from the HDD,
It is interesting that older HDD (IDE) works much faster than newer SATA. I have newer used computer in the beginning but parents told me it worked faster in the beginning.

Thank you.


My System SpecsSystem Spec
.
17 Jun 2017   #2
pbcopter

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64, Windows 10 Pro x64
 
 

I would try another SATA cable. You would be surprised what a bad cable can do even a very short one.
My System SpecsSystem Spec
18 Jun 2017   #3
askic

Windows 7 64 vir
 
 

Ok, I'll buy a new SATA cable and try it. But I cannot understand what could be wrong. Everything works jut slower. How bad cable can cause this? Thereis no in the computer source of noise or EMC disturbance that can cause this.
Furthermore, I have used existing IDE cable that was used to connect DVD drive to put HDD as master and it worked really faster. Anyway the next test is with the cable.
My System SpecsSystem Spec
.

24 Jul 2017   #4
askic

Windows 7 64 vir
 
 

The problem was not in SATA cable. The HDD is just slow. So I have made a complete backup. I'm going to replace the drive soon. It is interesting that this drive passed all tests.
Thank you for the support.
My System SpecsSystem Spec
24 Jul 2017   #5
Megahertz07

Windows 7 HP 64
 
 

If your parents only uses for trivial tasks, buy a 120G SSD. Win 7 will take about 50G so you will have 70G for data.
You have no idea what a SSD can do for an old computer.
I have one of these PNY CS1311 2.5 SSD7CS1311-120-RB - Newegg.com
So far, so good.
My System SpecsSystem Spec
24 Jul 2017   #6
TechnoMage2016

Windows 7 Ultimate, SP1, x86
 
 

Quote   Quote: Originally Posted by askic View Post
Hello to all,

I have recently experienced a strange problem and would like to read opinion from you guys. It's about possible HDD failure. I have recently bought used computer that was previously used as an office computer. It was pretty cheap and I bought for my parents since they don't do much than usual (e-mail, surfing news, youtube and similar). The motherboard is Fujitsu Siemens and the HDD is SATA 500 GB Seagate 7200 rpm, 2 GB RAM, CPU INtel Pentium 4 3.6 GHz. After few weeks of using they started complain that computer works slow. I have checked for viruses and it is clean. I have discovered that the speed of copy large file from partition to the another is in average 1 MB/sec which is rather slow. On the forums I have found that it is either problem with motherboard or with HDD. That's why I have downloaded Seagate Seatools for windows and performed different kinds of tests, all were successful. I have used then one older HDD (IDE) 80 GB made image of C partition of old HDD and restored partition on new (IDE) HDD.
I copied the same file (1 GB) again and this time average speed was higher than 15 MB/sec (sometimes even higher that 20 MB/s). The computer works significantly faster. So somehow the problem is with SATA 500 GB disk. I wonder what could it be since scan disk tool in windows 7 returns no error and seagate (manufacturer) checking tools also say that the HDD is OK.
What could that be. The only thing I didn't change is SATA cable but I doubt that problem can be cause by 15 cm of cable.
Do you have any possible explanation what could be the cause for this behavior. I have made a back of all data from the HDD,It is interesting that older HDD (IDE) works much faster than newer SATA. I have newer used computer in the beginning but parents told me it worked faster in the beginning.
Thank you.
There is one HD failure mode that does not show up in CHKDSK or other disk tests. I just call it Slo-Mo.
For some reason, the drive just slows down to a crawl. It's got to be some failure of a component on the drives on-board controller board. A new board would fix the problem, but where on earth would you ever find a new board, with exactly the same build and firmware level? It's easiest and recommended to just get what you can off of that old/slow HD and replace it with a new one.
I've had to do this for several of my customers in years past. I must say though, that I've not seen this failure mode in quite some time.

SSD drives, of course, don't do this. They either work or they don't.
I bought a PNY SSD directly from the company, and one morning it failed to boot up. In fact, there was no way to get into it at all. So I called PNY, and they gave me a total run-around and refused to help me at all, even though the drive was only three months old.
I promptly got on the phone and ordered a Sandisk 120GB SSD from a trusted supplier.

Knowing that an SSD can fail without notice, I now have three of them. #1 is my main HD, while #2 is a clone of #1 (which I re-clone, every week) and #3 is in a little laptop that I use only occasionally.
If SSD #1 should ever fail, I'll just unplug it, plug in #2, (the clone), and keep right on computing.

It's true, so true, that if you want to give an old computer a Vitamin B-12 shot, clone the old mechanical HD to an SSD and set the old spinner on the shelf.

Before I ever do a backup or clone, I try to get the drive in as good shape as possible, buy deleting all the temp files and other junk, as well as UN-Installing any un-used and un-wanted programs. Even doing a defrag * on a mechanical HD will make a backup or clone go much easier, with less chance of a failure.

*Never try to run Defrag on an SSD! For SSD's there is a program called 'Trim'.

Good Luck, Mate,
TechnoMage


My System SpecsSystem Spec
26 Jul 2017   #7
mrjimphelps

Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
 
 

If all they ever do is internet-related activities, then it is likely that lots of scripts are running on the websites they frequent, slowing things to a crawl. This happened to me. My solution was to use Firefox as my browser, with the NoScript add-on installed. If you decide to go this route, it will take some time to fine-tune NoScript so as to allow all desired activity, while blocking the scripts which slow things down.

Another option would be to install the Opera browser, and turn on ad-blocking. Although not as fast as FireFox with NoScript, Opera with ad-blocking is almost as fast, and there is nothing to fine tune, so it is very easy to use.

You should increase your memory to at least 4 GB of RAM. I would go up to 8 GB if the computer allows that much. 2 GB of RAM is definitely causing slowness in this computer.

As Megahertz07 said, an SSD will also help. But in my experience, the additional memory will help more than the SSD, so if you had to choose between additional memory and an SSD, go with the memory.

I doubt that your hard drive is the cause of the problem. You can test this by doing only non-internet activities for a while, and see if that is also slow. My guess is that only the internet-related activities will be slow.
My System SpecsSystem Spec
26 Jul 2017   #8
Megahertz07

Windows 7 HP 64
 
 

M$ states that Win 7 should have at least 1G of memory for 32 bits and 2G for 64 bits.
From my experience, I recommend as minimal, 2G of memory for 32 bits and 4G for 64 bits.

If the computer has Win 7 32 bits it can only deal with 3.2 G. In this case (32 bits) it doesn't make sense to use more than 4 G (3.2 for Windows and .8G for graphics)
My System SpecsSystem Spec
27 Jul 2017   #9
askic

Windows 7 64 vir
 
 

Thank you guys for the suggestions. Even though SSD are not really that expensive anymore, I doubt I'll buy a new SSD for my parents. It will most likely stay this HDD IDE for now and in the future.
The computer motherboard is more than 8 years old and I seriously doubt it can recognize SSD drive. I know that SSD instead of HDD can boost speed, but I'm not sure whether the drive would be recognized in BIOS.

The suggestion regarding the SSD insted of HDD is really interesting and I would probably open a new Thread regarding it.

Thank you all once again.
My System SpecsSystem Spec
27 Jul 2017   #10
Megahertz07

Windows 7 HP 64
 
 

By the point of view from BIOS, there is no difference between a SATA HDD and a SATA SSD.
A SSD is seen by BIOS as a SATA disk.
My System SpecsSystem Spec
Reply

 Possible problem with HDD




Thread Tools




Similar help and support threads
Thread Forum
Problem with BSOD arising randomly. Problem more frequent. NTSF.SYS
Having an issue with a computer going into BSOD with no warning. The computer's information is attached. There really isn't any more information to give. It started relatively recently. Nothing different was downloaded to the computer. AVAST is not installed. Not utilizing Daemon tools. Any...
BSOD Help and Support
Intel Rapid Storage Technology problem : Empty port problem
Windows 7 Home Premium, 64 bit Gateway Laptop NV55C (I would upgrade ut currently not working so a major hardware upgrade is gonna have to wait :( I've got the latest SATA AHCI Driver for my system according to Gateway. As for the latest Intel RST software/drivers, I have version 9.6.2.1001 on...
Hardware & Devices
Computer is crashing.Problem signature: Problem Event Name: BlueScreen
Hi, My computer, Dell optiplex 760 Windows 7 Professional 32-bit, is crashing. The crashes often happen when i'm playing this game, League of legends, but it also crashes at random points while on a social media or gaming websites. How to fix? Help please.
BSOD Help and Support
Blurry Text problem, EDID and registry editing problem on an AMD card.
EDIT:I have found a solution, using a DVI to HDMI cable on an amd card will fix this problem, this thread can now die, hopefully someone else will find it if they have this problem. Basically, i know what the problem is, but not how to rectify it. My tv (Sceptre X235BV-FHD, a rebranded sony...
Graphic Cards
Moving windows/icons down problem!! Move right/left/up - no problem
New system i7 3930K CPU Sabertooth X79 Mortherboard GeForce GTX690 GPU Intel 520 series SSD 32GB RAM Dell U2711 27" Monitor Win 7 Pro
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:12.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App