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Windows 7: Problem with AVA6 Plus scanner

20 Jun 2017   #1
Infiltrator

Windows 7 Professional x64
 
 
Problem with AVA6 Plus scanner

Hi everybody,

I have annoying issue with AVA6 Plus scanners, about 50 scanners and 50 different stations with Windows 7 pro x64, scanner works fine until it receives and error "scanner is busy" or "cannot find scanner", and the only thing that helps is powering off and powering back on or/and unplugging usb cable and plugging back in.
Anyone has a suggestion?

Nothing in event viewer.
Tried to update chipset drivers, didn't help.

Thanks


My System SpecsSystem Spec
.
20 Jun 2017   #2
Megahertz07

Windows 7 HP 64
 
 

Open Control Panel\All Control Panel Items\Power Options and see if the power plan shuts down the USB.
Open Services and look if the scanner doesn't have service tab.
My System SpecsSystem Spec
Reply

 Problem with AVA6 Plus scanner




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