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Windows 7: Asus G75VW does not recognize USB ports

05 Jul 2017   #11
RocketFlamingo

Windows 7 Home Premium 64 bit
 
 

Megahertz07, I see that and located those programs on a different drive. They've been deleted. I restarted and still see that Malwarebytes and ASC show up as my Antivirus. I'll have Bitdefender clean it up.

On the other note, you mentioned editing my Hardware Profile. How do I do that? I've never heard of that.

Thank you,

Lisa


My System SpecsSystem Spec
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05 Jul 2017   #12
RocketFlamingo

Windows 7 Home Premium 64 bit
 
 

I changed the hardware profile to a gaming ROG setup and all 4 problems I thought were fixed popped up. 3 are Chipset problems and the other is the USB controller (PCI).

I'm getting the drivers now. I hope that makes a difference. Fingers crossed.

Got an error Sez "Computer does not meet minimum requirements for installing the software.

What do I do with that?

Thank you,

Lisa
My System SpecsSystem Spec
06 Jul 2017   #13
Megahertz07

Windows 7 HP 64
 
 

Lisa, you're are doing ALL wrong.
- To uninstall a program you go to Control Panel\All Control Panel Items\Programs and Features and once you find it on the list you just hit uninstall. Don't use a program to do it.
- To edit your profile on Sevenforum use this link https://www.sevenforums.com/profile.php?do=extra
- Restore points are saved on C: drive no on other drives. Control Panel\All Control Panel Items\Backup and Restore
Did you read my post #10?

If you don't have any drives on a RAID array, you should set BIOS as AHCI, not RAID.
My System SpecsSystem Spec
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06 Jul 2017   #14
RocketFlamingo

Windows 7 Home Premium 64 bit
 
 

Where is the cmd shortcut? I open the elevated command prompt using start: Command Prompt and it shows the program. I don't see the shortcut.

Puter scan shows new errors: "Problem detected with Intel(r) Series/C216 Chipset Family USB Enhanced Host Controller 1E2D" (Code 32) = PCI bus 0, device 26, function 0

I think this has been the problem from the get-go. I opened device manager and there were 4 errors. These four match up to the errors that 'were' showing up before I replaced all of the drivers.

I run a driver program; new drivers are installed, the errors went away. Now with the PCI Bus issue, my computer isn't worthy of installing the PCI driver required. See images please.

Regarding Uninstalling; the uninstaller in Programs and Features is the same Uninstaller that I use independently. The issue is that the C drive was for the OS, it's on a SSD. The old HD was made a separate drive (D). Those are the only two drives I can access right now.

After a Device Driver said it successfully installed the PCI Bus, I restarted then went to device manager. The errors were still there. I uninstalled each problem and then refreshed. The errors, instead of being at the bottom of the list, now show up in different places. They move from different devices, but ultimately, everything is still wrong. I'm going to get into BIOS, and hopefully be able to get back out

Thanks,

Lisa
My System SpecsSystem Spec
09 Jul 2017   #15
RocketFlamingo

Windows 7 Home Premium 64 bit
 
 

The quest to restore ports continues. I no longer get errors for chipset/usb host controller. I don't see them in device manager, I don't see them in registry. Computer just doesn't see them.

I've done everything suggested including getting rid of the VGF thing with IE and other recommendations. I don't know why they disappeared. In the few hours I did not use the machine, they just disappeared. Open to any more suggestions and help - please! and Thank you!

Also, I a m searching machine to find Malwarebytes and ASC that show up still.

Lisa
My System SpecsSystem Spec
09 Jul 2017   #16
RocketFlamingo

Windows 7 Home Premium 64 bit
 
 

WdiSystemHost - how to access? Everything that depends on it, won't work until I can start it. Anybody??
My System SpecsSystem Spec
09 Jul 2017   #17
RocketFlamingo

Windows 7 Home Premium 64 bit
 
 
Microsoft says I need user MpsSvc

According to Microsoft - https://support.microsoft.com/en-us/...-and-windows-7

There were several things I needed to do in the RegEdit program to set permissions. Everything went as directed with the exception being this instruction:
  1. "Browse to the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Dhcp
  2. Right click the key, then click Permissions, then click Advanced.
  3. Under the Name column, click the one that states MpsSvc, then click Edit."
There is no user, group or other that contains "MpsSvc". The image Attached is the entire group of potential users; none of them indicate they contain or are that file.


There was another issue with Firewall, but that's not a problem.


Attached Images
Asus G75VW does not recognize USB ports-users.jpg 
My System SpecsSystem Spec
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 Asus G75VW does not recognize USB ports




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