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Windows 7: Attempting to Recover data off a Clicking Hard Drive

06 Jul 2017   #11
Lady Fitzgerald

Win 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by Jake snake View Post
It's fine. I am just happy that I have some sort of answer. I will just put the drive on my shelf and wait until I gain the funds for professional assistance. If I may ask one last question. Do you know of any reputable recovery companies?
One of the drive experts (Lord Xeb) over on OCN.net, who works in data recovery, recently suggested these data recovery pros:

OnTrack
WeRecoveryData
SalvageData
CBL


My System SpecsSystem Spec
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06 Jul 2017   #12
LMiller7

Windows 7 Pro 64 bit
 
 

In the event of data loss it is important to consider early on whether or not professional recovery is worth the cost. In many cases drives are literally recovered to death. In many cases the data could have been recovered by a professional without undue difficulty, but still expensive. But instead the owner made numerous attempts with multiple programs and recovered little. In the process the drive is so damaged that even professional data recovery was impossible.

A data recovery professional will with his experience and information provided by the owner try to design a recovery procedure that is likely to be the most successful, with the lowest cost, and with the lowest risk if things go wrong. Naturally, such professional expertise is expensive.

Replacement of the drive PCB is not as simple as it may seem. A board from a drive of the same model isn't good enough. Such drives may in fact have come from factories in different countries and have significant internal differences. The donor drive must be a very close match, exactly which numbers that must match depends on the drive. Even then there is usually drive specific information from the original drive, contained in an EEPROM, that must be transferred over. This is doable but not really a simple procedure.

But considering that the drive became progressively worse over a short time it would seem to be a mechanical problem. I would guess the read write heads as being the problem. Damaged heads often cause platter damage. That is a job for a professional with a "cleanroom", the proper specialized tools, and a high degree of skill. That will be expensive.

Warning: There are some Internet articles and Youtube videos that have a very simplistic and amateurish approach to data recovery. I have seen some articles that suggest a platter swap as a viable do it yourself option. This means transferring the platter form the bad drive into a good drive for the purposes of transferring data. The articles seem to suggest this is a real possibility for a home user. In reality this is one of the most difficult and challenging procedures available to a recovery professional. Articles I have seen are shorter than this post and barely mention the numerous complex issues involved. I read an article where an individual thoroughly researched the procedure and prepared for the procedure. This was attempted on 3 separate occasions with different drives. All failed with the destruction of the drives involved and no data recovered.

The best way to deal with a failed drive is to replace it and recover the data from backups created before problems developed. A failed drive is little more than an inconvenience. All files of any importance should have at least one backup copy, 2 or more backup copies if the files are of particular importance. Unfortunately most people don't think of backups until it is too late.

Note that I am not a data recovery professional. I have just read about it. As I maintain backups I haven't had the need for recovery procedures.
My System SpecsSystem Spec
06 Jul 2017   #13
Lady Fitzgerald

Win 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by LMiller7 View Post
...The best way to deal with a failed drive is to replace it and recover the data from backups created before problems developed. A failed drive is little more than an inconvenience. All files of any importance should have at least one backup copy, 2 or more backup copies if the files are of particular importance. Unfortunately most people don't think of backups until it is too late.

Note that I am not a data recovery professional. I have just read about it. As I maintain backups I haven't had the need for recovery procedures.
Excellent advice! I'm also a proponent of backups but, for the OP, it would be closing the barn door after the horse bolted so I didn't mention it. However, in the future, backups will allow easy data recovery with no additional cost. The additional drives needed for backups do cost money but that is a tiny fraction of what data recovery, which has no guarantees of success, would cost.
My System SpecsSystem Spec
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06 Jul 2017   #14
Megahertz07

Windows 7 HP 64
 
 

If your HDD doesn't show on BIOS, is electronic problem. If it shows but has a noise, it's probably mechanic.

Before you throw out or away on the trash can, you can try this
How to recover data from a hard drive (stuck heads: buzzing, clicking, etc) - YouTube

ONLY open the HDD as last option.
My System SpecsSystem Spec
06 Jul 2017   #15
Lady Fitzgerald

Win 7 Ultimate 64 bit
 
 

The drive is failing. It is a mechanical issue. The more he runs the drive, the more it will be damaged, meaning the cost of professional data recovery will be higher and the chance of a successful recovery will be lower. The best thing he can do is leave the darned thing alone until he can get professional assistance!

Read this post by Lord Xeb over on OCN.net. This guy is a data recovery expert. He does data recovery for a living so he has to know what he is talking about.
My System SpecsSystem Spec
06 Jul 2017   #16
Jake snake

Windows 7 Professional x64
 
 

I contacted CBL and I have to get my hard drive to them in order to get a quote for how much it will cost to recover. Unfortunately the lab is about an hour and a half drive from my house. I will see about getting there at some point but as of now I am not going to mess with the drive.
My System SpecsSystem Spec
06 Jul 2017   #17
Megahertz07

Windows 7 HP 64
 
 

Sigh. Here we go again.

English isn't my natural language, but I think I made it crystal clear:

Before you throw out or away on the trash can, you can try this
How to recover data from a hard drive (stuck heads: buzzing, clicking, etc) - YouTube

ONLY open the HDD as last option.
My System SpecsSystem Spec
06 Jul 2017   #18
Lady Fitzgerald

Win 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by Megahertz07 View Post
Sigh. Here we go again.

English isn't my natural language, but I think I made it crystal clear:

Before you throw out or away on the trash can, you can try this
How to recover data from a hard drive (stuck heads: buzzing, clicking, etc) - YouTube

ONLY open the HDD as last option.
Yes, you did. I'm sorry, I missed that part.
My System SpecsSystem Spec
07 Jul 2017   #19
slam5

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Jake snake View Post
I have been able to locate a pcb that matches my drive exactly but I am scared to attempt such a task. If you can get Jumanji to help that would be awesome. I am all ears for possible options.


Don't do it. Your problem is the platter had gone bad or wonky. I highly doubt a PCB will help you at all.
My System SpecsSystem Spec
07 Jul 2017   #20
slam5

Windows 7 Professional x64
 
 

If you like to try a piece of software that MIGHT help you to recover the data. Try SPINRITE. GRC. It does not repair the drive but rather recover the data one last time so you can boot and back it up.
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 Attempting to Recover data off a Clicking Hard Drive




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