Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Attempting to Recover data off a Clicking Hard Drive

05 Jul 2017   #1
Jake snake

Windows 7 Professional x64
 
 
Attempting to Recover data off a Clicking Hard Drive

A little information first. Yesterday when I tried to run my VPN an error popped up that there was a corrupt file and I needed to run check disk. After this when my computer re-booted many of my programs wouldn't run. After I re-booted again nothing. My hard drive wouldn't read at all. I was able to install Windows 7 x64 on another hard drive and then I tried to get the hard drive to read. At first it read for about a minute or two then it just vanished from my computer, disk manager and even bios (I will also say when it did read the drive, the size was in correct) and would only appear after a full shut down not a restart. After many tries I finally got it to pull up the drive in it's entirety for a brief moment. But then the whole system froze. I re-booted my computer and then the clicking started. and when ever I try to boot with it plugged in the system won't get past starting windows. If I plug it in after startup it gets stuck as well. Is there any course of action that I can take without damaging the drive further or should I seek professional help?


My System SpecsSystem Spec
.
05 Jul 2017   #2
samuria

win 8 32 bit
 
 

Welcome to the forum. It depends how valuable the data is profession help is the best bet but it can cost a fortune if the drive has to stripped in a clean room. I would guess the drive fault is heat related so when its cold its ok the old trick is to put it in a sealed bag in a frezzer then conect and get the data quick
My System SpecsSystem Spec
05 Jul 2017   #3
Lady Fitzgerald

Win 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by samuria View Post
Welcome to the forum. It depends how valuable the data is profession help is the best bet but it can cost a fortune if the drive has to stripped in a clean room. I would guess the drive fault is heat related so when its cold its ok the old trick is to put it in a sealed bag in a frezzer then conect and get the data quick
Do not put the drive in the freezer. That is an excellent way to ensure you will never get any data off the drive. Read below:

http://www.pcworld.com/article/30350...k-anymore.html

https://acsdata.com/hard-drive-freezer-trick/

https://www.gillware.com/blog/data-r...recovery-myth/

http://www.datarecoverygroup.com/art...drive-bad-idea

I could link more but surely you will get the point by now.
My System SpecsSystem Spec
.

05 Jul 2017   #4
Jake snake

Windows 7 Professional x64
 
 

Just as a side question could replacing the pcb help at all for a temporary fix in order to recover the data? Also right now I have my faulty hard drive sitting quietly on a shelf. Until I can figure out the best option moving forward.
My System SpecsSystem Spec
05 Jul 2017   #5
Lady Fitzgerald

Win 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by Jake snake View Post
Just as a side question could replacing the pcb help at all for a temporary fix in order to recover the data? Also right now I have my faulty hard drive sitting quietly on a shelf. Until I can figure out the best option moving forward.
It would be difficult to impossible to find an exact match for the PCB. If you don't get the exact one, you could destroy all chances of getting your data off the drive.

the best option is to do nothing yourself and send the drive to a data recovery specialist. Sadly, that can easily cost well north of $1,000. I know that is steep but it is your safest option.

If your budget can't stand that steep of a price tag, let me see if I can get Jumanji, Win 7's unofficial drive guru involved here to see if he might be able to help.
My System SpecsSystem Spec
06 Jul 2017   #6
Jake snake

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Lady Fitzgerald View Post
It would be difficult to impossible to find an exact match for the PCB. If you don't get the exact one, you could destroy all chances of getting your data off the drive.

the best option is to do nothing yourself and send the drive to a data recovery specialist. Sadly, that can easily cost well north of $1,000. I know that is steep but it is your safest option.

If your budget can't stand that steep of a price tag, let me see if I can get Jumanji, Win 7's unofficial drive guru involved here to see if he might be able to help.
I have been able to locate a pcb that matches my drive exactly but I am scared to attempt such a task. If you can get Jumanji to help that would be awesome. I am all ears for possible options.
My System SpecsSystem Spec
06 Jul 2017   #7
Jake snake

Windows 7 Professional x64
 
 

Sorry to double post but in my haste to get some sort of an answer I forgot to mention what my HDD was.
seagate
sv35.5
S/N: 5VPBH6ZM
ST31000526SV
P/N: 1AA 154-500
Firmware: CV15
Date Code 12377
CSO: 1336-1
Site Code WU
once again sorry for the double post. I hope this extra info may be of some use.
My System SpecsSystem Spec
06 Jul 2017   #8
jumanji

Windows 7 Home Premium 32 bit
 
 

A clicking HDD means a physically damaged drive. You had already seen it go from bad to worse as you continued your efforts to salvage the data. BIOS not seeing it, HDD not appearing in Disk Management. Any further run/data recovery effort will only hasten it to its ultimate resting place. ( First of all, if the drive is not seen, no DIY data recovery is possible.) Changing the PCB is not going to repair the mechanical damage.

Your only hope is Professional Data recovery in a clean room. How much data you will still get unscathed will still be a big question mark - will depend upon the extent of damage, if any, done to the platters..

hmmm......jumanji is hopelessly helpless in this case. Sorry for that.
My System SpecsSystem Spec
06 Jul 2017   #9
Jake snake

Windows 7 Professional x64
 
 

It's fine. I am just happy that I have some sort of answer. I will just put the drive on my shelf and wait until I gain the funds for professional assistance. If I may ask one last question. Do you know of any reputable recovery companies?
My System SpecsSystem Spec
06 Jul 2017   #10
jumanji

Windows 7 Home Premium 32 bit
 
 

I am in India. Don't know the state of affairs in India itself , much less in USA. May be other folks in USA may advise you.
My System SpecsSystem Spec
Reply

 Attempting to Recover data off a Clicking Hard Drive




Thread Tools




Similar help and support threads
Thread Forum
drive fallen and clicking sound want to recover data
I have WD hard drive.it fell down and now there is clicking sound from the drive when i connect it.i want to recover my data.i have attached the disk management photo with it.i have tried ease us data recovery software but my drive is not showing up in it. Also it doesn't show up in my computer...
Hardware & Devices
how do I recover data from a non responsive hard drive?
Hello, I had a problem last week with my system, which I posted in this forum. Turns out one of my hard drives was the culprit. I have (had) two internal hard drives on my desktop. I removed the faulty one, and my system now runs properly, but I need the data off of that faulty drive. (I need...
Hardware & Devices
How to recover hidden data on my hard drive in windows 7
Hi, I am using windows7 64bit OS. I am using WINMEND FOLDER HIDDEN v1.4.1 to hide folders on my hard drive. During my usage of the hidden folders my system crashed and upon the restart I could not find two of the folders which I hide using Winmend. I can find the remaining folders which I hide....
General Discussion
BSOD! How to recover the data from Hard Drive & Reboot
Hi! My friend has a HP Pavilion dv6t 3100 CTO Laptop with factory installed Windows 7, 64bit. The Laptop is only 8 months old. I guess after recent auto update of Windows, he started getting Blue Screen. I have read most of the threads here in this Forum plus few others & tried to solve the...
BSOD Help and Support
Recover data from hard drive (win 7) using desktop with XP?
I recently had my laptop motherboard die and need to recover data from the hard drive. The laptop hard drive had windows 7 installed on it. I would like to hook this drive up to my desktop, which has windows XP, and run the laptop drive as a slave. The laptop also has security passwords set so I...
Backup and Restore


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:35.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App