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Windows 7: USB3.0 port doesn't recognise wifi adapter

13 Jul 2017   #1
Allen0

Microsoft Windows 7 Home Premium 64-bit Service Pack 1
 
 
USB3.0 port doesn't recognise wifi adapter

I am using a Netgear A6210 WiFi adapter to connect my desktop to the wifi router in another room. It works in USB2.0 ports, although a pop-up nags me (every time I start Windows 7) that it would be faster on USB3.0. When I plug it into a USB3.0 port, nothing happens.

I have a Renesas Electronics USB3.0 Host Controller and Root Hub. Other devices work fine when connected to the ports, but the Netgear adapter just doesn't seem to trigger the OnConnect event. Is there anything I can do to make the USB3.0 ports see the adapter?

All my drivers are current (although the Renesas ones are dated 2012).


My System SpecsSystem Spec
.
14 Jul 2017   #2
fireberd

Windows 10 64 bit
 
 

I have seen reports of devices not working or not working properly with a USB 3.0 port. Many times its something other than an Intel USB 3.0 port too. I have a USB 2.0 recording interface unit for my recording studio (an MOTU 896 Mk3 Hybrid) and it did not work on a USB 3.0 port on my old PC (but works with an Intel USB 3.0 port in my new PC). There are reports on recording forums of other audio devices doing the same thing.

I suspect the USB 3.0 hardware you have is the problem.
My System SpecsSystem Spec
14 Jul 2017   #3
Lady Fitzgerald

Win 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by fireberd View Post
I have seen reports of devices not working or not working properly with a USB 3.0 port. Many times its something other than an Intel USB 3.0 port too. I have a USB 2.0 recording interface unit for my recording studio (an MOTU 896 Mk3 Hybrid) and it did not work on a USB 3.0 port on my old PC (but works with an Intel USB 3.0 port in my new PC). There are reports on recording forums of other audio devices doing the same thing.

I suspect the USB 3.0 hardware you have is the problem.
Sometimes devices will not work in a USB hub if it isn't powered. Also, where the USB comes from can make a difference. USB adapters that run off PCI-e or PCI usually will work with storage devices only.
My System SpecsSystem Spec
.

14 Jul 2017   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi

Im somewhat confused according to your specs your motherboard is a gigabyte EP45-DS3
according to the specs it does not have USB3 ports
The Intel Chipset its using does not support them, same as the lappy im writing this on
it doesnt support SATA III either, you'll only get 3GB(SATAII) writes not 6GB

Anyway back to it not working - possibly a Bios setting for legacy support.

Roy
My System SpecsSystem Spec
14 Jul 2017   #5
Megahertz07

Windows 7 HP 64
 
 

Open device manager and see if there is a yellow alert on any device driver.

How fast is your internet connection? Did you test it under USB 2.0?
I'm asking because USB 2.0 connection can be faster than your internet connection, so if it is on a USB 2.0 or 3.0 won't make any difference.
https://www.speedtest.net/
My System SpecsSystem Spec
18 Jul 2017   #6
Allen0

Microsoft Windows 7 Home Premium 64-bit Service Pack 1
 
 
Very astute

Thanks, Roy.

I added a card with the 2x USB3.0 ports. Maybe I need a modern motherboard.



Quote   Quote: Originally Posted by torchwood View Post
Hi

Im somewhat confused according to your specs your motherboard is a gigabyte EP45-DS3
according to the specs it does not have USB3 ports
The Intel Chipset its using does not support them, same as the lappy im writing this on
it doesnt support SATA III either, you'll only get 3GB(SATAII) writes not 6GB

Anyway back to it not working - possibly a Bios setting for legacy support.

Roy
My System SpecsSystem Spec
18 Jul 2017   #7
Allen0

Microsoft Windows 7 Home Premium 64-bit Service Pack 1
 
 
Hmmm

Thanks, Jeannie.

My external USB3.0 drives work fine, but I do I like your thinking: I should try some other non-storage devices.


Quote   Quote: Originally Posted by Lady Fitzgerald View Post
Sometimes devices will not work in a USB hub if it isn't powered. Also, where the USB comes from can make a difference. USB adapters that run off PCI-e or PCI usually will work with storage devices only.
My System SpecsSystem Spec
18 Jul 2017   #8
Allen0

Microsoft Windows 7 Home Premium 64-bit Service Pack 1
 
 
dodgy USB3.0 h/w?

Thanks, Fireberd.

Yes, it is a retrofit USB3.0 card and an old motherboard. Maybe I need all new tech. (I'd like to set up my own MIDI recording studio one day, too!)


Quote   Quote: Originally Posted by fireberd View Post
I have seen reports of devices not working or not working properly with a USB 3.0 port. Many times its something other than an Intel USB 3.0 port too. I have a USB 2.0 recording interface unit for my recording studio (an MOTU 896 Mk3 Hybrid) and it did not work on a USB 3.0 port on my old PC (but works with an Intel USB 3.0 port in my new PC). There are reports on recording forums of other audio devices doing the same thing.

I suspect the USB 3.0 hardware you have is the problem.
My System SpecsSystem Spec
18 Jul 2017   #9
Allen0

Microsoft Windows 7 Home Premium 64-bit Service Pack 1
 
 
Australia's Internet is slower than Slovakia's

No yellow alert on USB devices.

Currently 35 Mbps @ 2 AM. I have a cable modem and WiFI connection. (The hybrid optical/copper system we've spent billions on over the past decade may get to my building someday, but I don't know if the connection will be any faster because the providers are pathetic ****s.)


Quote   Quote: Originally Posted by Megahertz07 View Post
Open device manager and see if there is a yellow alert on any device driver.

How fast is your internet connection? Did you test it under USB 2.0?
I'm asking because USB 2.0 connection can be faster than your internet connection, so if it is on a USB 2.0 or 3.0 won't make any difference.
https://www.speedtest.net/
My System SpecsSystem Spec
18 Jul 2017   #10
Megahertz07

Windows 7 HP 64
 
 

- As your internet is 35 Mbps, it won't make any difference if the device is connected to a USB 2.0 or 3.0.
- As you don't have any alerts on device manager, all drivers are installed.
- USB 2.0 has 4 contacts on one side (-, D+, D-, +), and USB 3.x has USB 2.0 contacts in one side and 5 contacts in the other side.
USB - Wikipedia and USB 3.0 - Wikipedia
- If you use a USB 3.x device on a USB 2.0 port or a USB 2.0 device on a USB 3.x port it will work as USB 2.0.

It may be that your USB 3.0 device or port is defective and it work as a USB 2.0
To find out, try the device on another USB 3.0 port to see if it works as 3.0 and try another USB 3.0 device on the USB 3.0 port.
My System SpecsSystem Spec
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 USB3.0 port doesn't recognise wifi adapter




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