Hard Drive Failure?


  1. Posts : 16
    Windows 7 Professional x64
       #1

    Hard Drive Failure?


    Hello so yesterday I found that when I booted my computer it would freeze after I logged into windows. I ran it in safe mode and found that when I changed the start up items I could reach the desktop. The last program I downloaded was Microsoft Office for school so I got rid of it. After playing around a bit I found that Steam would cause my computer to freeze as soon as I launched it. I thought okay just Steam is acting weird so I tried to download Microsoft Office again but it would not download after 30 minutes. So now I believe that my hard drive is breaking or corrupt. I ran the performance monitor related to the above but I really don't know how to interpret it. So my question is what else can I do? And if my hard drive has failed what hard drive should I buy that would be compatible with my current setup and be relatively inexpensive. Thank you for looking at this thread. I attached the system monitor info.

    Edit...the system health report only saves for html for me. This is the first part.
    System Diagnostics Report

    Computer: JEREMYSPC
    Collected: Saturday, July 15, 2017 12:30:37 PM
    Duration: 58 Seconds


    Diagnostic Results

    Warnings

    Error

    Symptom: The PredictFailure flag is set on the disk
    Cause: A logical disk has the SMART Predict Failure bit set.
    Details: This disk is experiencing a problem and predicts that the drive will fail.
    Resolution: 1. Back up any critical data on this drive.
    2. After backing up your data you can attempt to run chkdsk /f to repair minor errors. Do not run chkdsk /f on the drive unless the data has been backed up. Data loss may occur if the drive is experiencing physical failure.
    Related: Disk Diagnosis

    --------------------------------------------------------------------------------

    Symptom: A service is reported as having an unexpected error code
    Cause: One or more services has failed. The service did not stop gracefully, suggesting the service may have crashed or one of its components stopped in an unsupported way.
    Details: Service exited with code not equal to 0 or 1077
    Resolution: Restart the service
    Related: Performance Diagnosis

    --------------------------------------------------------------------------------

    Symptom: Pred Fail
    Cause: A device has reported a "Not OK" status.
    Details: The device, Disk drive, is reporting a bad status value. This device will not be available until the issue is resolved. The Plug and Play ID for this device is \\.\PHYSICALDRIVE0.
    Resolution: 1. Verify the correct driver is installed.
    2. Try updating the drivers using Windows Update.
    3. Check with the manufacturer for an updated driver.
    4. Attempt to uninstall and then reinstall the device using Device Manager.
    Related: Explanation of Error Codes Generated by Device Manager
    Manage Devices in Windows

    Warning

    Severity: Informational
    Symptom: Missing Events in Event Log
    Details: Investigate why 53% (18,929) events were lost during data collection. The settings for Event Tracing for Windows (ETW) maximum buffers and buffer size may not be optimal depending on which data sets are being collected.
    Related: Event Tracing for Windows

    --------------------------------------------------------------------------------

    Symptom: The Security Center reports that Windows Update is disabled.
    Cause: Windows Update is disabled. It is highly recommended that you run Windows with Windows Update enabled.
    Resolution: 1. Enable Windows Update in the Security Center.
    Related: Windows Update

    Basic System Checks

    Tests Result Description
    OS Checks Passed Checks for attributes of the operating system
    Test Groups Tests Failed Description
    OS Version Check 1 0 Passed


    Disk Checks Failed Checks for disk status
    Test Groups Tests Failed Description
    SMART Predict Failure Check 1 1 Failed
    Logical Disk Dirty Bit Check 1 0 Passed


    Security Center Tests Failed Checks for state of Security Center related information.
    Test Groups Tests Failed Description
    User Account Control Enabled Check 1 0 Passed
    Windows Update Enabled Check 1 1 Failed


    System Service Checks Failed Checks for state of system services
    Test Groups Tests Failed Description
    Abnormally Terminated Services Check 1 1 Failed
    Workstation Service Check 1 0 Passed


    Hardware Device and Driver Checks Failed Survey of Windows Management Infrastructure supported devices.
    Test Groups Tests Failed Description
    Controller Device Configured Fail Count 22 0 Controller devices.
    Controller Device Status Fail Count 22 0 Controller devices.
    Cooling Configured Fail Count 0 0 Cooling devices.
    Cooling Status Fail Count 0 0 Cooling devices.
    Input Configured Fail Count 2 0 Input devices.
    Input Status Fail Count 2 0 Input devices.
    Memory Device Configured Fail Count 103 0 Memory devices.
    Memory Device Status Fail Count 103 0 Memory devices.
    Motherboard Device Configured Fail Count 18 0 Motherboard devices.
    Motherboard Device Status Fail Count 18 0 Motherboard devices.
    Network Configured Fail Count 28 0 Network devices.
    Network Status Fail Count 28 0 Network devices.
    Port Device Configured Fail Count 71 0 Port devices.
    Port Device Status Fail Count 71 0 Port devices.
    Power Device Configured Fail Count 0 0 Power devices.
    Power Device Status Fail Count 0 0 Power devices.
    Printing Device Configured Fail Count 6 0 Printing devices.
    Printing Device Status Fail Count 6 0 Printing devices.
    Storage Device Configured Fail Count 2 0 Storage devices.
    Storage Device Status Fail Count 2 1 Storage devices.
    Video Device Configured Fail Count 2 0 Video devices.
    Video Device Status Fail Count 2 0 Video devices.
    PlugAndPlay Device Configured Fail Count 165 0 PlugAndPlay devices.
    PlugAndPlay Device Status Fail Count 165 0 PlugAndPlay devices.




    Performance

    Resource Overview

    Component Status Utilization Details
    CPU Idle 9 % Low CPU load.
    Network Idle 0 % Busiest network adapter is less than 15%. Nic NETGEAR WNDA3100v2 N600 Wireless Dual Band USB Adapter using 6,824 bits and has 176,213,115 bits capacity.
    Disk Idle 14 /sec Disk I/O is less than 100 (read/write) per second on disk 0. Reads 3.5/sec + Writes 10.7/sec
    Memory Normal 37 % 5192 MB Available.
    Last edited by PTBK; 15 Jul 2017 at 14:20.
      My Computer


  2. Posts : 7,351
    Windows 7 HP 64
       #2

    Symptom: The PredictFailure flag is set on the disk
    Cause: A logical disk has the SMART Predict Failure bit set.
    Details: This disk is experiencing a problem and predicts that the drive will fail.

    Your disk is dying.
    Backup your data on an external disk.

    Buy a 128G for Windows and programs and a HDD for data. You will have the speed of a SSD and the space of a HDD.
    ADATA Ultimate SU700 2.5 ASU700SS-120GT-C - Newegg.com
    PNY CS900 2.5 SSD7CS900-120-RB-Newegg.com

    For me, HDD must be WD Black or Gold
    WD Black 1TB Performance Desktop Hard Disk Drive - 7200 RPM SATA 6Gbs 64MB Cache 3.5 Inch - WD1003FZEX-Newegg.com
    WD Gold 1TB Datacenter Hard Disk Drive - 7200 RPM Class SATA 6Gbs 128MB Cache 3.5 inch - WD1005FBYZ-Newegg.com
      My Computers


  3. Posts : 16
    Windows 7 Professional x64
    Thread Starter
       #3

    [QUOTE=Megahertz07;3345910]Symptom: The PredictFailure flag is set on the disk
    Cause: A logical disk has the SMART Predict Failure bit set.
    Details: This disk is experiencing a problem and predicts that the drive will fail.

    Your disk is dying.
    Backup your data on an external disk.

    Buy a 128G for Windows and programs and a HDD for data. You will have the speed of a SSD and the space of a HDD.
    ADATA Ultimate SU700 2.5 ASU700SS-120GT-C - Newegg.com
    PNY CS900 2.5 SSD7CS900-120-RB-Newegg.com

    Thank you so much for replying its good to know whats going on. Would the above be compatible with my current set-up? And is it something I could relatively easily install myself?
      My Computer


  4. Posts : 7,351
    Windows 7 HP 64
       #4

    You install and connect a SSD disk is like a HDD. On a desktop you may have to buy a 2.5 to 3.5" adapter to mechanically install on a the HDD bay.
    You may clone the HDD to the SSD using Macrium Software | Your image is everything
    As your disk is dying I recommend to do a clean install as some of your HDD files may already be corrupted.
      My Computers


  5. Posts : 16
    Windows 7 Professional x64
    Thread Starter
       #5

    Thank you very much. This helps a lot. This stuff is really just not my forte. Thank you again
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 22:26.
Find Us