New
#1
Second internal hard drive suddenly missing except from BIOS
Hello All
I have a Dell Optiplex 380 purchased in 2011
OS = Windows 7 Prof 32 bit
The PC has 2 internal drives, 'C' = OS and program files/data and 'D' = all my data, music, photos, etc
The last few days the PC was starting to seem slow. Monday morning while I was working applications such as Word, Excel, Adobe Acrobat, Outlook started showing 'not responding' before continuing with what I was doing. I figured something was wrong and decided to do a backup.
I plugged my external drive into a USB port, went to drag and drop from 'D' but 'D' was no longer showing in Windows Explorer. Checked Device Manager and Disk Management and no 'D' drive.
Check BIOS and there it was. I have attached a couple of photos (taken from my iPhone) to show. EDIT** seems that I can't upload the photos from my iPad.
My husband has a FixMeStick (USB virus software 'tool' that scans the computer before Windows is loaded) and said I should try it. It scanned the 'C' drive and then it scanned the 'D' drive. So it found the missing 'D' drive.
Does anyone have any idea what could have happened, what I might do to get my drive back and if worst comes to worst, any suggestions on how to recover the last 11 days of data. I have a recent backup from July 6 but would like the data.
Thanks for any help.
Barb