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Windows 7: Dvd install failure

21 Aug 2017   #1
OldGospelMan73

Windows 7 Home Premium 64 bit
 
 
Dvd install failure

Friends computer not recognize dvd in computer but said ok in system info. Not read cd. Install new one, Shows up in computer with successful install of driver, etc. Still will not recognize or play media?? GIGABYTE gaming computer.. desktop.. LITE ON DVD


My System SpecsSystem Spec
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21 Aug 2017   #2
fireberd

Windows 10 64 bit
 
 

Is there any error code shown for the drive in the Device Manager? Or does it show "Working OK"?

For example:


Attached Images
Dvd install failure-capture.jpg 
My System SpecsSystem Spec
21 Aug 2017   #3
OldGospelMan73

Windows 7 Home Premium 64 bit
 
 

Shows working properly. Old player would not load on My computer... but showed ok everywhere else. Would do nothing with any disc except spin abit then eject. This one shows up in my computer and elsewhere as ok. Tried burning some pics on dvd and cd but both failed at the end. Tried playing mujsic cd...no luck.
My System SpecsSystem Spec
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21 Aug 2017   #4
mrjimphelps

Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
 
 

Quote   Quote: Originally Posted by OldGospelMan73 View Post
Friends computer not recognize dvd in computer but said ok in system info. Not read cd. Install new one, Shows up in computer with successful install of driver, etc. Still will not recognize or play media?? GIGABYTE gaming computer.. desktop.. LITE ON DVD
Try reading the media which won't work in a different computer / different drive.

Try swapping cables with a known good drive.

Do you have another computer available? If so, try installing the new drive in the other computer, to see if it works there. If it works in one computer but not the other, then the problem is with the computer or with Windows, not with the drive.
My System SpecsSystem Spec
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 Dvd install failure




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