USB drive not visible

Hi

A few years ago I was given a couple of USB drives used for activating some software for a company I do some work for. The instructions on them say "Insert the CD Key into a USB port before running the software"

The software is now no longer needed and rather than throw the USB drives away I thought I'd reformat them and use them for storage.

Upon inserting them, Windows shows the usual "Installing device drivers" message, which then disappears. The USB's do not show as available, and do not appear on the "safely remove" list. I even used a defrag program which shows up hard drive partitions not usually visible - still not there.

Am I wasting my time?

It is possible that the company which provided you the drives put some sort of encryption in the hard drive's USB interface. If that is the case, you may be out of luck. But you could try the following, to see if it will work.

See if you can access the drives in Linux. Most Linux distros can be run entirely from DVD, without having to install anything on the hard drive. For example, Xubuntu Linux.

Go to www.xubuntu.com and create either a 32-bit or a 64-bit Xubuntu DVD. Then reboot your computer, making sure to boot from the DVD.

Choose the option to run Xubuntu from the DVD, rather than install it to the hard drive.

Once you are in Xubuntu, plug in your USB drive. After a few seconds, a file manager window should open, allowing you to see the contents of the drive. Note the hard drive label of the external drive - you will need this information for the next step.

Open a terminal window and run GParted. This is a partition tool. You can use this to delete all partitions and then create one new partition.

• Be aware that deleting a partition will PERMANENTLY REMOVE all data that was in that partition.

Make sure that you partition the correct drive! DO NOT PARTITION YOUR WINDOWS DRIVE! The hard drive label will let you know which drive you are dealing with.

I'm not sure if you can format the drive using GParted. But there are other ways. Here is some info about how to format a drive in Ubuntu (same for Xubuntu):

https://askubuntu.com/questions/6880...external-drive

Again, make sure you are formatting the correct drive! Do not format your Windows drive!

Once you have formatted the drive, you should be able to reboot into Windows and use the drive.

Many thanks, I'll give that a try.

Did you try disk management?
Delete ALL partitions and create new. Format as Fat32.

Thanks Megahertz07

Just tried this.



Is the un-named volume of 39Mb the USB drive?

Should be on disk manager.
Open device manager and look for yellow alerts (driver problem).

Thanks.

Device Manager clear.

It may be that the USB stick isn't a drive. It can be just a read only device.
Does it show as a drive on BIOS?

As an alternative, you could open the plastic shell that the drive is in, take the drive out, and then use the drive as a standard internal drive. In all likelihood, there is a standard SATA internal drive inside the shell. But that may not work either, in which case you could try the Linux method I posted above.