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#1
Printer error message "fail to get user information"
Using Windows 7 64 bit. Added the HP LaserJet p3005 printer with pcl6 driver. When I try to test print. I get popup with title "Notice" and message "Fail to get user information". I can print the pdf, excel, and word files. However, I can't print test pages, windows photo viewer, and anything from notepad application. I also tried the PCL 5 driver but same result. What can I try?