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Windows 7: MOUSE STOPS SUDDENLY at random times.

28 Sep 2017   #1
Shnxxx

Windows 7 Ultimate x86 Last Update: 10/01/17
 
 
MOUSE STOPS SUDDENLY at random times.

It's already 4 days ago since I bought my new OPTICAL WIRED MOUSE (a4Tech N-70FX). My problem is, the first time I plugged it in, it works fine but when I used it often already, it stops at random time, not STOPPED WORKING but It was like stops NO MORE THAN 1 SEC.

What DID I ALREADY DID:
-Tried on my GF's ACER ATOM NETBOOK (WORKS PERFECTLY)
-REINSTALLED DRIVER *A4TECH N-70FX* (NOTHING HAPPENED)
-REFORMAT / REINSTALLED FRESH COPY OF WINDOWS (NOTHING HAPPENED)
-REINSTALLED DRIVER *GENERIC MICROSOFT DRIVER* (NOTHING HAPPENED)

Please HELP ME! ASAP! I only have 4 days remaining so I can still REFUND / REPLACE the mouse I bought

P.S.:
It did not only happened on my A4TECH N-70FX, but also on a CHEAP GENERIC WIRED MOUSE (The reason that made me into a decision that MAYBE an AUTHENTIC WIRED MOUSE will WORK)

P.P.S.:
WIRELESS / CORDLESS Mouse works fine on me. I have WIRELESS LOGITECH MOUSE here, but left click is broken (Already DID my BEST to prolong it's life [DISASSEMBLED] but it is already it's time)

P.P.P.S.:
If someone with KIND HEART that knows a CHEAP-WIRELESS-BUT-MOVES-SMOOTHLY-ACCURATELY-FPS-LIKE MOUSE, maybe LESS THAN 10$ (500 PHP), PLEASE PLEASE PLEASE! TELL ME BEFORE 4 DAYS ENDS.


My System SpecsSystem Spec
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28 Sep 2017   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Shn,

As its working on your GF's sounds like its a problem with the port its plugged into, especially as you said the cheapy one has the same problem.

re PPS wireless mouse.
swap sides on the mouse click option.
control panel >> mouse >> tick the mouse button switch box.


Roy
My System SpecsSystem Spec
28 Sep 2017   #3
Shnxxx

Windows 7 Ultimate x86 Last Update: 10/01/17
 
 

Quote   Quote: Originally Posted by torchwood View Post
Hi Shn,

As its working on your GF's sounds like its a problem with the port its plugged into, especially as you said the cheapy one has the same problem.
But when I plugged in the WIRELESS mouse, to the SAME PORT as the WIRED mouse, it works fine. Both 2 wired mouse has the same problem but when it comes to WIRELESS, it works fine. Hmmm

Quote   Quote: Originally Posted by torchwood View Post
re PPS wireless mouse.
swap sides on the mouse click option.
control panel >> mouse >> tick the mouse button switch box.

Roy
I'm using my mouse often for games, It's hard to adjust when LEFT and RIGHT clicks swapped :3



THANK YOU VERY MUCH FOR YOUR KIND RESPONSE.
My System SpecsSystem Spec
.

29 Sep 2017   #4
Megahertz07

Windows 7 HP 64
 
 

Did you check device manager and look for yellow alerts?
It my be windows update. Try to set it to manual under services and under WU set it to never check.
My System SpecsSystem Spec
29 Sep 2017   #5
Shnxxx

Windows 7 Ultimate x86 Last Update: 10/01/17
 
 

Quote   Quote: Originally Posted by Megahertz07 View Post
Did you check device manager and look for yellow alerts?
I only got this: https://pasteboard.co/GMDeE1e.png

Quote   Quote: Originally Posted by Megahertz07 View Post
It my be windows update. Try to set it to manual under services and under WU set it to never check.
I will try your recommendation I will set it to manual now and Never Check WU.
My System SpecsSystem Spec
29 Sep 2017   #6
Megahertz07

Windows 7 HP 64
 
 

Please don't use external links. Use the paper clip on the menu - Browse to the file - Upload
You have two missing drivers.
Right click on one of them - Properties - Details tab - Hardware ID
Select the fist ID right click and copy.
Paste it here. It's something like HID\VID_046D&PID_C52B&REV_1203&MI_02&Qid_101A&WI_01&Class_00000004

Do the same to the other one.
My System SpecsSystem Spec
30 Sep 2017   #7
Shnxxx

Windows 7 Ultimate x86 Last Update: 10/01/17
 
 

Quote   Quote: Originally Posted by Megahertz07 View Post
Please don't use external links. Use the paper clip on the menu - Browse to the file - Upload
Sorry, I didn't saw that paper clip.

Quote   Quote: Originally Posted by Megahertz07 View Post
You have two missing drivers.
Right click on one of them - Properties - Details tab - Hardware ID
Select the fist ID right click and copy.
Paste it here. It's something like HID\VID_046D&PID_C52B&REV_1203&MI_02&Qid_101A&WI_01&Class_00000004

Do the same to the other one.
1st UNKNOWN DEVICE: ACPI\HPQ0004
2nd UNKNOWN DEVICE: ACPI\HPQ0006

Thanks for your reply

EDIT:

BTW, This is the SPECS of my LAPTOP


Attached Thumbnails
MOUSE STOPS SUDDENLY at random times.-1.png   MOUSE STOPS SUDDENLY at random times.-2.png  
My System SpecsSystem Spec
30 Sep 2017   #8
Megahertz07

Windows 7 HP 64
 
 

1st UNKNOWN DEVICE: ACPI\HPQ0004
2nd UNKNOWN DEVICE: ACPI\HPQ0006

That isn't the hardware ID's
Right click on one of them - Properties - Details tab - Hardware ID
Select the fist ID right click and copy.
Paste it here. It's something like HID\VID_046D&PID_C52B&REV_1203&MI_02&Qid_101A&WI_01&Class_00000004
My System SpecsSystem Spec
30 Sep 2017   #9
Shnxxx

Windows 7 Ultimate x86 Last Update: 10/01/17
 
 

Quote   Quote: Originally Posted by Megahertz07 View Post
1st UNKNOWN DEVICE: ACPI\HPQ0004
2nd UNKNOWN DEVICE: ACPI\HPQ0006

That isn't the hardware ID's
Right click on one of them - Properties - Details tab - Hardware ID
Select the fist ID right click and copy.
Paste it here. It's something like HID\VID_046D&PID_C52B&REV_1203&MI_02&Qid_101A&WI_01&Class_00000004
Yes it is. I read carefully your instructions :3

Here's my proof.


Attached Thumbnails
MOUSE STOPS SUDDENLY at random times.-1.png  
My System SpecsSystem Spec
30 Sep 2017   #10
Megahertz07

Windows 7 HP 64
 
 

My System SpecsSystem Spec
Reply

 MOUSE STOPS SUDDENLY at random times.




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