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#1
USB device not being recognised in certain ports
I'me experiencing a rather bizarre and difficult issue so please stick with me while I explain it.
I've recently formatted my PC and re-installed Windows 7 64-bit to a new SSD. I use an external sound card/audio interface and I simply cannot get it to function properly, at all. It will only power up when plugged into one of my eight USB ports and even then, I get clicks and pops when audio is playing (which may be a latency issue or something). But still, why will it only work in one port? I have tried everything I can think of to solve the problem. Here is a list of things I've tried:
- Fully update Windows 7
- Disable user account control and firewall/antivirus
- Update the motherboard chipset
- Update everything on the motherboard including VGA and audio drivers
- Try various iterations of the audio interface drivers
- Uninstall all sound drivers and re-install just the one for my audio interface
- Installed ASIO4All
The hardware istelf is a 2nd generation Focusrite Scarlett 2i4 and I have tried all of their extra bits such as the ASIO control panel (which is not registering any hardware, even when the device is plugged into the one port in which it kinda functions).
I am absolutely tearing my hair out with this. My suspicion is that it is an issue with the USB ports, as the USB power LED on the device is not even lighting up, which it really should be doing.
Any help would be greatly appreciated.