New
#1
USB Device Not Recognized when replacing a USB cable for the scanner
We have this fax/copier/scanner in the office that is connected via two "spliced" USB cables (using USB extension cable.) That cable has a tendency of disconnecting when an office lady puts her bag under the desk (because of the splice.) So I decided to buy a single 10ft USB cable. This one:
https://www.amazon.com/gp/product/B0...?ie=UTF8&psc=1
But when I plug the scanner in using that cable (into exact same USB port) our Windows 7 shows this error:
USB Device Not RecognizedOne of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it...
But then if I unplug the new cable and plug back the old spliced cable, it works fine.
This new order came with 3 cables. I tried all three of them. And none worked. I checked them visually and they look very similar to the old cable.
It's a USB2 device/port.
Any idea what's going on?