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Windows 7: Unknown issue - Either faulty HDD, Memory or interference with my PS4.

01 Nov 2017   #1
deusx18

w7 64b
 
 
Unknown issue - Either faulty HDD, Memory or interference with my PS4.

I'm posting it here because I have a feeling it's my HDD acting up.

Ever since I changed my room looking, I put my ps4 on top of my pc, which has been having hard time booting and lags a ton while doing simple tasks with basically nothing running in the background. Here are my issues so far, listed:

1. Booting up takes 5 to 10 minutes. Sometimes it's stuck on the flashing bar, sometimes it's stuck on starting w7 logo and sometimes there no logo at all and just ''Starting up.
2. Rebooting doesn't fix it.
3. After that waiting time and fully loaded into my desktop, I encounter some weird type of lags:
-CPU lag spikes while doing almost nothing (graph shows multiple spikes at random times).
-Programs, even tiny ones, are taking forever to load or sometimes won't at all and gives me strange .exe error.
4. Anti-virus didn't detect anything.
5. Removed any kind of useless programs.
6. Disk-Defragmented
7. I run a chkdsk and unfortunally it was stuck on 12% for couple minutes so I rebooted. (I'll probably run one over night next time)
8. Memory test didn't detect anything.
9. Graphs don't show anything weird other than those spikes. Memory, CPU usage and temps are completely fine.

-Test with ps4 on/off results in my pc booting up perfectly. Lag is still present, though. See below.
-Test with ps4 off and completely away from my pc results in my pc booting up perfectly and lag basically gone.

Now to see if that fixed the issue entirely, but if not, what could be the cause? Faulty HDD? Damaged memory? I have no clue, but what I know is that it's not acting like it should.


My System SpecsSystem Spec
.
01 Nov 2017   #2
mrjimphelps

Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
 
 

I have read reports of the game Destiny causing havoc with people's home internet. One user got a different router (Linksys WRT1900AC Dual-Band Wireless-AC Router), and that fixed it.

That doesn't seem to be entirely consistent with your situation. The fact that there is some apparent connection between the two devices, along with what I read about online gaming with the PS4, tells me that you should turn off all connectivity in the PS4, and then see if that solved the problem. Then turn connectivity back on in the PS4, to see if the problem comes back.

Finally, you could run MSCONFIG in your computer, go to the Services tab, hide all Microsoft services, then disable all of the remaining services (the non-Microsoft ones). Then reboot. If this solves the problem, then it may not have had anything to do with the PS4. If this fixed it, then you should go back into MSCONFIG and re-enable one service at a time, rebooting after each re-enable, then using the computer a bit as a test. Once the computer slows back down, you will know which service was the culprit; disable that one service in MSCONFIG. Continue re-enabling one service at a time till all are re-enabled, unless you find others which are also slowing things down.

Good luck.
My System SpecsSystem Spec
01 Nov 2017   #3
deusx18

w7 64b
 
 

Quote   Quote: Originally Posted by mrjimphelps View Post
I have read reports of the game Destiny causing havoc with people's home internet. One user got a different router (Linksys WRT1900AC Dual-Band Wireless-AC Router), and that fixed it.

That doesn't seem to be entirely consistent with your situation. The fact that there is some apparent connection between the two devices, along with what I read about online gaming with the PS4, tells me that you should turn off all connectivity in the PS4, and then see if that solved the problem. Then turn connectivity back on in the PS4, to see if the problem comes back.

Finally, you could run MSCONFIG in your computer, go to the Services tab, hide all Microsoft services, then disable all of the remaining services (the non-Microsoft ones). Then reboot. If this solves the problem, then it may not have had anything to do with the PS4. If this fixed it, then you should go back into MSCONFIG and re-enable one service at a time, rebooting after each re-enable, then using the computer a bit as a test. Once the computer slows back down, you will know which service was the culprit; disable that one service in MSCONFIG. Continue re-enabling one service at a time till all are re-enabled, unless you find others which are also slowing things down.

Good luck.
Thanks man. By lag, I didn't mean internet lag, just real annoying PC lag, huge spikes and such. I'll try out the services way and give you news.
My System SpecsSystem Spec
.

01 Nov 2017   #4
deusx18

w7 64b
 
 

Updates:

I've done a disk clean up, had about 100gb used up that I cleaned. A lot of temp files. I also disabled services as mentionned above and huge improvements has followed. In the services, I saw that one of the programs I uninstalled still had a service running up, which was probably the issue.

Semi-fixed for now.
My System SpecsSystem Spec
01 Nov 2017   #5
deusx18

w7 64b
 
 

Updates: None of the above fixed everything entirely. My game froze and crashed for no reason, so i took off one memory stick and not a single lag anywhere. I think i've damaged my memory by over using it the other day (97%).
My System SpecsSystem Spec
01 Nov 2017   #6
Megahertz07

Windows 7 HP 64
 
 

Quote   Quote: Originally Posted by deusx18 View Post
I'm posting it here because I have a feeling it's my HDD acting up.


7. I run a chkdsk and unfortunally it was stuck on 12% for couple minutes so I rebooted. (I'll probably run one over night next time)
Please edit your profile and add ALL your system specs.

Is your computer a Laptop or desktop?

Everything is saying that you have a failing disk.
Boot from Win 7 installation disk, go to Repair and launch a CMD window
Type
chkdsk c: /f

Don't abort it. It can take minutes (healthy drive) or a day (failing drive)

Pay attention on the results. If it finds bad blocks or bad clusters, your disk is dying. Backup your data and replace your HDD ASAP. Better, buy a SSD.
My System SpecsSystem Spec
02 Nov 2017   #7
mrjimphelps

Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
 
 

Quote   Quote: Originally Posted by deusx18 View Post
Updates: None of the above fixed everything entirely. My game froze and crashed for no reason, so i took off one memory stick and not a single lag anywhere. I think i've damaged my memory by over using it the other day (97%).
Excellent. Sounds like you have eliminated the problem. You may have also eliminated something that wasn't a problem, but at least you have your computer back.

How old is your hard drive? Pay attention to what Megahertz said about the hard drive, because it could be time to replace it.
My System SpecsSystem Spec
03 Nov 2017   #8
deusx18

w7 64b
 
 

Quote   Quote: Originally Posted by Megahertz07 View Post
Please edit your profile and add ALL your system specs.

Is your computer a Laptop or desktop?

Everything is saying that you have a failing disk.
Boot from Win 7 installation disk, go to Repair and launch a CMD window
Type
chkdsk c: /f

Don't abort it. It can take minutes (healthy drive) or a day (failing drive)

Pay attention on the results. If it finds bad blocks or bad clusters, your disk is dying. Backup your data and replace your HDD ASAP. Better, buy a SSD.
That's what I'm expecting. I actually did a sfc /scannow and it found corrupted files and I'm going to reboot in a bit. chkdsk is supposed to come up on reboot as well. Question though, does chkdsk automatically fixes errors like I read here and there? Also I can copy paste the logs from sfc.

Quote   Quote: Originally Posted by mrjimphelps View Post
Excellent. Sounds like you have eliminated the problem. You may have also eliminated something that wasn't a problem, but at least you have your computer back.

How old is your hard drive? Pay attention to what Megahertz said about the hard drive, because it could be time to replace it.
Unfortunately today, when I came back from work and pc shutdown for hours, the issue still came back. This time it was worst. It took 30 minutes and I didn't even make it fully to the desktop screen. explorer.exe wouldn't load fully/properly so I just rebooted, changed plugs of my HDD and it somehow loaded straight in without any delay. I don't exactly know what's causing this but I'm gonna back up my stuff and think of buying a SSD soon.

Edit: This is a retail pc bought in stores, i7 3397 with a 270 W PSU (I think) with 16 gb ram, my gfx card blew up years ago and I haven't changed anything on it since I bought it (2012 I think). It's quite old so I can expect the HDD to be dying.
My System SpecsSystem Spec
03 Nov 2017   #9
mrjimphelps

Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
 
 

I wonder if you are having electrical issues in your house. Do you have any kind of surge protection?

If big electrical fluctuations are causing your issues, then a good surge protector might solve this for you. It will certainly make your equipment last longer.
My System SpecsSystem Spec
03 Nov 2017   #10
Megahertz07

Windows 7 HP 64
 
 

Did you tested the disk?

Everything is saying that you have a failing disk.
Boot from Win 7 installation disk, go to Repair and launch a CMD window
Type
chkdsk c: /f
My System SpecsSystem Spec
Reply

 Unknown issue - Either faulty HDD, Memory or interference with my PS4.




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