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Windows 7: WD 5GB external USB dive Head parking problem

04 Dec 2017   #1

Microsoft Windows 7 Ultimate 64-bits 7601 Multiprocessor Free Service Pack 1
WD 5GB external USB dive Head parking problem

I have a WD 5TB external SATA/ USB3 drive, who seems to parks the head every 4 seconds with a dumb clicking sound that drives me nuts.
I downloaded the software WDIDLE3 and loaded up to an USB card with Rufus bootup utility.
Now starting this utility in DOS won't recognize the external drive?
It starts with C:\>
However there is no way to change that to the external drive.
Or to get any list of available drives. (I took out the normal fixed drives/ SSD and SATA)

It's to long ago that I did something with DOS commands so I may be wrong.

It must be possible to change the setting of the counter in the drive to a much longer period of head parking.
Crystaldisc is greyed out on advanced options, so that won't do either.

Anyone have an answer?

My System SpecsSystem Spec
04 Dec 2017   #2

win 8 32 bit

Msdos wouldn't understand NTFS or 5 gig
My System SpecsSystem Spec
04 Dec 2017   #3

Windows 7 HP 64

Go to WD site and see if there is a firmware update to your disk.
Software and Firmware Downloads | WD Support
My System SpecsSystem Spec

04 Dec 2017   #4

Microsoft Windows 7 Home Premium Build 7601 32bit

5GB HDD seems awfully small.
My System SpecsSystem Spec
05 Dec 2017   #5

Microsoft Windows 7 Ultimate 64-bits 7601 Multiprocessor Free Service Pack 1

Sorry WinDozeUser, it's of course a 5 TB.
I upgraded the driver and firmware of the HD already.
No change.

Samuria, maybe you're right about that, the 5 TB has also another filesystem GPT.

I read more comments on the internet that the utility WDIDLE3 won't work on external drives.
Not all drives are access-able to change the value of the countersettings for the headparking.

No further reply until now from WD.
My System SpecsSystem Spec
07 Dec 2017   #6

Microsoft Windows 7 Ultimate 64-bits 7601 Multiprocessor Free Service Pack 1

Got enough of it and opened the case, took the drive out and put into my SATA adapter.
Reboot with a bootable version of WDIDLE3. Now my drive was being recognized and I disabled the idle timer. Confirmed.
Problem solved, the drive won't go in Idle mode anymore and there will be no more excessive head-parkings.
(*It took approximately 900 headparkings/hour. Really silly, every 4 seconds.)

DOS probably wouldn't recognize external drives since there are no DOS drivers.
Sometimes you need to set the storage-mode temporarily in IDE to be able to detect a drive.

If I now throw out the drive, it will indeed switch off.
My System SpecsSystem Spec
13 Dec 2017   #7

Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)

If it's clicking every 4 seconds, it's probably a bad drive.
My System SpecsSystem Spec
14 Dec 2017   #8

Microsoft Windows 7 Ultimate 64-bits 7601 Multiprocessor Free Service Pack 1

Maybe, I'm going to claim a reward and get another example. I'ts already agreed.
My System SpecsSystem Spec

 WD 5GB external USB dive Head parking problem

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