Unable to find my bluetooth device


  1. Posts : 18
    Windows 7 Professional 64-bit SP1
       #1

    Unable to find my bluetooth device


    Hi guys,

    Recently i wanted to use my bluetooth keyboard on my laptop, and i cannot find my bluetooth keyboard under "add a device"
    went online and tried this (Bluetooth doesn't find devices Solved - Page 2 - Windows 7 Help Forums)
    It still wont work, please advise

    -problematic
      My Computer


  2. Posts : 15
    Windows 7 Professional 64 bit
       #2

    Hmm...I don't know, but sure you checked the Microsoft support website?
    Maybe you can find something here: https://support.microsoft.com/en-us/...h-problems-faq
      My Computer


  3. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #3
      My Computer


  4. Posts : 18
    Windows 7 Professional 64-bit SP1
    Thread Starter
       #4

    Hi

    thanks, roy, I installed it and then I restarted my laptop, it then start to install some drivers(pic2)
    After that I tried to pair my Bluetooth keyboard, still cannot find it(pic1)
    I tried with my android phone, iPad and a win10 computer, it can connect the keyboard.
    Please assist me, thanks

    -problematic
    Attached Thumbnails Attached Thumbnails Unable to find my bluetooth device-pic1.jpg   Unable to find my bluetooth device-pic2.jpg  
      My Computer


 

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