Windows 7: Trouble Connecting Bluetooth Headphones to Laptop

Horizon43 · 14 Dec 2017

I've been busting myself looking everywhere for a fix for this so i decided to join sevenforums and ask (Hello!)

So basically when ever i try adding a device in bluetooth and putting my headphones into pairing mode, it won't connect, similary, when i try through add a device it seems to work, but the drivers fail to install,

I've gone to the point of going into services.msc and trying to fiddle with some settings (Bluetooth Support is Set to Manual) but the settings are all grayed out!

So i am pretty much stumped at what to do now.

looked · 14 Dec 2017

Quote: Originally Posted by Horizon43

So basically when ever i try adding a device in bluetooth and putting my headphones into pairing mode, it won't connect, similary, when i try through add a device it seems to work, but the drivers fail to install,

Welcome to the forums.

Pairing a usb device with Windows isn't always a one click operation, I myself gave up using (and returned it) a usb bluetooth dongle because it would not function even by using their own drivers.
Are you using a usb bluetooth dongle to pair with your device or are you using a laptop which is using an internal usb?
Check your device specifications and requirements.
Add your computer details in your profile including your headphones.

Horizon43 · 14 Dec 2017

Quote:

Welcome to the forums.

Pairing a usb device with Windows isn't always a one click operation, I myself gave up using (and returned it) a usb bluetooth dongle because it would not function even by using their own drivers.
Are you using a usb bluetooth dongle to pair with your device or are you using a laptop which is using an internal usb?
Check your device specifications and requirements.
Add your computer details in your profile including your headphones.

The Bluetooth connectivity is built into the laptop, it is noteworthy i have successfully used Bluetooth to transfer files back and forth between my phone and laptop, but for some reason connecting bluetooth devices like headphones is a no go.

looked · 14 Dec 2017

Quote: Originally Posted by Horizon43

The Bluetooth connectivity is built into the laptop, it is noteworthy i have successfully used Bluetooth to transfer files back and forth between my phone and laptop, but for some reason connecting bluetooth devices like headphones is a no go.

In fact before you'll be able to connect the phone to the laptop via bluetooth there are several steps to follow like installing drivers and accepting and giving permission both ways.
What is the brand and model of your headphones, do they have a disc drivers?

Horizon43 · 14 Dec 2017

Quote: Originally Posted by looked

In fact before you'll be able to connect the phone to the laptop via bluetooth there are several steps to follow like installing drivers and accepting and giving permission both ways.
What is the brand and model of your headphones, do they have a disc drivers?

They are Platronics Backbeat Fit, no they don't.

EDIT: I have managed to change bthserv value from Manual to Automatic but it still is not working

looked · 14 Dec 2017

Quote: Originally Posted by Horizon43

They are Platronics Backbeat Fit, no they don't

There are several types of the Fit so I chose this one where they show basic instructions on how to pair.
Funny thing is they only know Android not computers :)
But you can still follow the instructions like for example what is the standard password.
http://www.plantronics.com/us/suppor...up=false&c=All
http://www.plantronics.com/us/media/...-500_ug_en.pdf