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Windows 7: Fax modem error when recieving data

17 Dec 2017   #1

windows 7 ultimate 32 bit
Fax modem error when recieving data

hello friends.
i have problem when i want to recieve data from my fax in windows 7 32 bit , but i installed the driver of my internal fax modem card correctly . i've already attached the error log in attachments section .
please help.
great regards . Arash .

Attached Files
File Type: txt fax error.txt (703 Bytes, 3 views)
My System SpecsSystem Spec
18 Dec 2017   #2

Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)

Do you ever have a problem when you send a fax?

Also, does this problem occur on all fax reception, or just those faxes from one particular number?

As a workaround, if you don't receive more than 10 pages of faxes per month, you could use eFax Free to receive your faxes:

This is what I use. It is a really good, free service - whenever I receive a fax, it emails me a PDF copy of the fax -- I don't even need to log into eFax to get the fax.

There are some really good benefits to using eFax to receive your faxes:
  • Your fax number is always available, even when you are using your phone, and even if there is a power outage.
  • You can get your faxes from anywhere, at any time.
  • You have an electronic copy of every fax you receive.
My System SpecsSystem Spec
24 Dec 2017   #3

windows 7 ultimate 32 bit

hello thanks a lot for your help .i cannot send and recieve anymore . weird problem , it shows me the err log that i've attached before . i cannot use efax because my customers use traditional fax system and send paper manually by old fax devices . regards
My System SpecsSystem Spec

24 Dec 2017   #4

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

Hi ghadakchi1,

I believe it might be the transfer rate speed, based on the error message

  1. In Control Panel, click Hardware and Sound, and then click Phone and Modem Options.
  2. On the Modems tab, click the modem that you want to configure, and then click Properties.
  3. On the Modem tab, in the Maximum Port Speed list, click the speed for the modem.
NOT my area so i could be wrong, not exactly sure what your going to see when you get to option 3,
Id opt to lower it to 9600 for starters.


IF you system details are correct and as your running it as a "business" computer, add more RAM, 2GB is the minimum for Ultimate and "upgrade" to a 64bit version(will require a clean install).
(product keys are valid for both 32/64 OS's)

My System SpecsSystem Spec
25 Dec 2017   #5

Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)

Quote   Quote: Originally Posted by ghadakchi1 View Post
i cannot use efax because my customers use traditional fax system and send paper manually by old fax devices . regards
Efax is designed to work with traditional fax machines. It is always on and ready to receive a fax sent from a traditional fax machine. The only real difference is, it sends you an image of the fax via email rather than a paper copy.

The free version of efax doesn't let you send faxes, only receive faxes.
My System SpecsSystem Spec

 Fax modem error when recieving data

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