external hdd help


  1. Posts : 95
    windows 7 ultimate 64 bit
       #1

    external hdd help


    my pc rebooted the other night and a screen came up saying windows couldnt start and asked if i wanted to run the repair service. i clicked yes but after about 20 mins it failed and shut down.
    i disconnected my external hdd and it booted with no errors
    whats the way forward now for checking my external hdd?
    i have a lot of things on it i dont want to lose if i can help it
    any help appreciated
      My Computer


  2. Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       #2

    Start the computer as usual & when it's up & running, plug in the the USB external drive. You should be able to view all the files on it using "Computer".

    You should also check your BIOS settings so your C drive is the first boot item in the boot order. It's best not to have external drives plugged in at boot up, as you have discovered. Also external drive should be unplugged only when it says "Safe to remove Hardware", before you shut down the computer.
      My Computer


  3. Posts : 95
    windows 7 ultimate 64 bit
    Thread Starter
       #3

    ok thanks
      My Computer


  4. Posts : 1,784
    Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
       #4

    If that doesn't work, then boot with a Linux Live DVD. Plug the drive in and see if you can see the files that way.
      My Computer


 

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