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Windows 7: Looking for faulty component

13 Jan 2018   #1
daniellouwrens

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 
Looking for faulty component

Hi

Since firing up my Toshiba Satellite L650 Laptop this morning things have been getting worse.

When I switched it on it took a while to boot up, then once it got to the desktop it took another 1-2 minutes for the icons to appear and when an icon was double clicked it took about 2 minutes for the program to start and then the program was not responsive.

I restarted and the whole process took a lot longer, I restarted a couple of times with the same or slower result then the Laptop would only boot to the desktop screen with no icons, even after 10 minutes.

I tried a hard boot to the W7 install disk so I could use the "repair" functions but a "Startup Repair" did not work.

Then I tried a reboot again and the screen just went black, no text or icons, I tried restarting and hard booting but I still only got a black screen.

I tried booting to a bootable CD but this time there was still only a black screen.

I can still access the BIOS and boot drive selector so I chose the CD/DVD drive as the boot drive, with a bootable CD in it,but still only got a black screen.

The CD drive is spinning up but nothing appears.

I am looking for advice based on these events, is this likely a RAM issue or a hard drive issue?

Any advice appreciated.

Thanks

Daniel


My System SpecsSystem Spec
.
14 Jan 2018   #2
Megahertz07

Windows 7 HP 64
 
 

Let's do the basic.
Schedule a disk check. Open a CMD window and type chkdsk c: /f It will say it is in use and if you want to schedule to next boot=Yes.
Pay attention on the results, specially bad clusters or bad blocks. Report.
My System SpecsSystem Spec
14 Jan 2018   #3
daniellouwrens

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi

Thanks for your replty

I cannot do a scan, the Operating System does not load nor will it boot to a CD/DVD Drive, all I get is a black screen.

All I can get to is the BIOS or the F12 option of drive to boot to, and selecting either the OS drive
or the CD/DVD Drive still goes to a black screen.

By the way, the Hard Drive is seen in the boot cycle and in the BIOS.

Cheers

Daniel
My System SpecsSystem Spec
.

14 Jan 2018   #4
Megahertz07

Windows 7 HP 64
 
 

Is your ODD recognized at BIOS?
Check the power and data cables on the HDD and ODD.
My System SpecsSystem Spec
14 Jan 2018   #5
daniellouwrens

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi

Yes, both are seen in the BIOS.

Being a Laptop I don't think I can check cables

Cheers

Daniel
My System SpecsSystem Spec
15 Jan 2018   #6
Megahertz07

Windows 7 HP 64
 
 

Very strange behavior.
How did you do to try to boot from the win 7 installation disk, by setting ODD as fist option on BIOS or by launching the boot menu and choosing the ODD?
My System SpecsSystem Spec
15 Jan 2018   #7
daniellouwrens

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Megahertz07 View Post
Very strange behavior.
How did you do to try to boot from the win 7 installation disk, by setting ODD as fist option on BIOS or by launching the boot menu and choosing the ODD?
Hi

I used both methods at least twice each.

The drive fires up but nothing happens.

Cheers

Daniel
My System SpecsSystem Spec
17 Jan 2018   #8
daniellouwrens

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi

I have thought this through and wonder what you think of this.

The Power supply is okay because the machine fires up.
The Bios sees the HDD and ODD so they must be connected and working.
The Graphics is on the CPU.
The DOS boot disks like Memtest and Seatools for DOS don't work and I
believe these are opened in RAM, so it figures that the RAM is the problem.

Does that make sense?

Cheers

Daniel
My System SpecsSystem Spec
17 Jan 2018   #9
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Did you try booting from usb?
My System SpecsSystem Spec
17 Jan 2018   #10
daniellouwrens

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by SIW2 View Post
Did you try booting from usb?
Hi

I do not know how to boot from USB, I do not have a bootable USB
as far as I know.

Cheers

Daniel
My System SpecsSystem Spec
Reply

 Looking for faulty component




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