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Windows 7: Windows cannot access the specified device, path or file

22 Jan 2018   #1
72010

Windows 7 Professional x64
 
 
Windows cannot access the specified device, path or file

When I try to play a CD, I get this error. I can only play it with auto play.

Here is a link to a video which shows the problem in detail: cd error - YouTube

Does anyone know how to fix this?


My System SpecsSystem Spec
.
23 Jan 2018   #2
Megahertz07

Windows 7 HP 64
 
 

As you have win 7 pro it can be a restriction on Group Policy (GPedit).

- Do a check disk. On a CMD window, type chkdsk c: /f. It will ask if you want to schedule a disk check on next boot = yes. Reboot. Pay attention on the results, specially bad blocks or bad clusters.
- Do a system file check. On a CMD window, type sfc /scannow.
My System SpecsSystem Spec
23 Jan 2018   #3
72010

Windows 7 Professional x64
 
 

I did the steps you said but i'm still having the same issue.
If anyone has any other suggestions please let me know, I don't really want to have to re-install windows.
My System SpecsSystem Spec
.

24 Jan 2018   #4
Megahertz07

Windows 7 HP 64
 
 

Did you check the Group Policy (GPedit.msc)?
My System SpecsSystem Spec
24 Jan 2018   #5
72010

Windows 7 Professional x64
 
 

no only the chkdsk and the scan. I'm not sure what I need to change in the group policy, would you be able to tell me what I need to check in there?
My System SpecsSystem Spec
25 Jan 2018   #6
Megahertz07

Windows 7 HP 64
 
 

Sorry, my Win 7 is HP and it doesn't have Group Policy (GPedit.msc).
You have to open it and look for hardware restrictions.
My System SpecsSystem Spec
25 Jan 2018   #7
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

You may try system restore if you can restore Windows to a point before you encountered this issue.

Alternatively, reset group policy to the default Local Group Policy - Reset to Default .

Or use Regedit and lookup the registry entry at

Code:
HKEY_CLASSES_ROOT\DVD\shell\play\command
Default Regkey Data should read:

Code:
"%ProgramFiles(x86)%\Windows Media Player\wmplayer.exe" /prefetch:4 /device:DVD "%L"
Windows cannot access the specified device, path or file-wmplayer-dvd.png

- Does issue occur only on DVD drive, or is problem on CD drive too?


My System SpecsSystem Spec
26 Jan 2018   #8
72010

Windows 7 Professional x64
 
 

I checked the registry and all looked good in there. The problem happens when i try to play an audio CD, I haven't tried a DVD but I would imagine the same thing would happen
My System SpecsSystem Spec
27 Jan 2018   #9
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

You could look up the File and Folder Path Permissions.

We are interested in Permissions for SYSTEM (since the object does not work in AutoPlay).

What are the Permissions set:

For folder path C:\Program Files (x86)\Windows Media Player\
For Application C:\Program Files (x86)\Windows Media Player\wmplayer.exe ?
My System SpecsSystem Spec
27 Jan 2018   #10
72010

Windows 7 Professional x64
 
 

ok I made a vid showing all the permissions
permissions - YouTube
Do I need to change any of them?
My System SpecsSystem Spec
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 Windows cannot access the specified device, path or file




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