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#1
Can print from 3rd-party "exe" print utility; not from LibreOffice etc
Hi,
I don't know why, but nothing I send to my printer, will print. Not even show up in "document(s) in queue".
It's an ancient printer - an Epson Stylus Color 680/777 - but it hasn't given me any problems in all these years and it has worked properly until recently.
No document or email (from Outlook.com) will print, except for calibration sheets and alignment sheets, which I can send via a separate, third-party utility called "SSC Service Utility".
It seems that I can still send commands from the service utility down the printer cable, but I can't print from the programs I regularly use - Libre Office, Adobe Acrobat Reader and Notepad. They've all been updated to check if that is the problem, but it hasn't solved it.
I've made sure the printer is switched on and everything still appears to be in good working order when I print from the service utility. No error messages anywhere.
When the problem arose, everything I sent to be printed did briefly flash up in "document(s) in queue", in "Devices and Printers" in the Control Panel, but the printer remained idle. Now they don't appear in the queue at all, even though I haven't fiddled with anything.
I assume it's something on the laptop, maybe the registry, but I'd need to be guided around there before I started to mess with that. I'd really appreciate some help.
Thanks.