External Hard disk not working


  1. Aldarraz
    Posts : 2
    Window 7 Home basic 64bit
       New #1

    External Hard disk not working


    Hi all
    I have just bought a 2TB external HDD, transferred some files then stopped.
    Now it is shown in my computer and in disk managenet, but not shown in EaseUS Partition Master 11.0 nor in Acronis Disk Director Home.

    It syas I/O device error.
    jmicron generic 05



    Any suggestions?
    I have tried formatting, deleting, shrinking, check >>> nothing worked
      My Computer
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  3. Ranger4
    Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       New #2

    Hi Aldarraz, welcome to the Forum.

    It looks like the External Drive might be faulty & has failed. Take it back to where you got it & demand a replacement.
      My Computer
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  4. Aldarraz
    Posts : 2
    Window 7 Home basic 64bit
    Thread Starter
       New #3

    Thanks Ranger4

    It appeared to be just like what you said, as reported by maintenance workshops
      My Computer
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  6. Ranger4
    Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       New #4

    Thanks for the update. Have you been able to get a replacement?.
      My Computer
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