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Windows 7: HDD Not Working After Being Shipped

14 Mar 2018   #1

7 64
HDD Not Working After Being Shipped

I'm getting a "Please insert a disk into removable disk" message when accessing this external drive, which shows up in win explorer. Using Windows 7 x64.

The drive is definitely spinning up/down, apparently smoothly. The drive has data on it I would like to access. Not sure what could be wrong at this point.

I had titled the volume, but now it shows up as a generic "removable drive" type label in explorer.

My System SpecsSystem Spec
15 Mar 2018   #2

win 8 32 bit

It could be the disk USB port or USB interface can you put it in a PC to test?
My System SpecsSystem Spec
15 Mar 2018   #3

7 64

Quote   Quote: Originally Posted by samuria View Post
It could be the disk USB port or USB interface can you put it in a PC to test?
It is also not recognized when in the pc.
My System SpecsSystem Spec

16 Mar 2018   #4

Windows 7 HP 64

What you mean by "HDD Not Working After Being Shipped"?
Open disk management and post an image of the whole screen.
My System SpecsSystem Spec
16 Mar 2018   #5

Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)

Boot into Linux Live and see if the drive is accessible in Linux.
My System SpecsSystem Spec

 HDD Not Working After Being Shipped

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