HDD Not Working After Being Shipped


  1. iron7
    Posts : 89
    7 64
       New #1

    HDD Not Working After Being Shipped


    I'm getting a "Please insert a disk into removable disk" message when accessing this external drive, which shows up in win explorer. Using Windows 7 x64.

    The drive is definitely spinning up/down, apparently smoothly. The drive has data on it I would like to access. Not sure what could be wrong at this point.

    I had titled the volume, but now it shows up as a generic "removable drive" type label in explorer.
      My Computer
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  3. samuria
    Posts : 3,788
    win 8 32 bit
       New #2

    It could be the disk USB port or USB interface can you put it in a PC to test?
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  4. iron7
    Posts : 89
    7 64
    Thread Starter
       New #3

    samuria said:
    It could be the disk USB port or USB interface can you put it in a PC to test?
    It is also not recognized when in the pc.
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  6. Megahertz07
    Posts : 7,351
    Windows 7 HP 64
       New #4

    What you mean by "HDD Not Working After Being Shipped"?
    Open disk management and post an image of the whole screen.
      My Computers
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  7. mrjimphelps
    Posts : 1,784
    Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
       New #5

    Boot into Linux Live and see if the drive is accessible in Linux.
      My Computer
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