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#1
Print Spooler Crashing Often
I have a client with W7 Pro 64bit that prints UPS labels and pack slips, often like 10x a day the spooler crashes, I had created a spooler batch file that stops/ deletes cache/ restarts spooler which works fine but it has gotten so bad they want it fix, these machines are special setups for shipping so I hate to wipe it and start over. I have updated drivers for all printers. The error in event logs is below. Each one is the same followedd by Windows error reporting start & stop.
Fault bucket 684960251, type 482776202
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: spoolsv.exe
P2: 6.1.7601.24000
P3: 5a499712
P4: cyvrtrap.dll
P5: 4.1.2.31839
P6: 5a5ddd7f
P7: c0000005
P8: 000000000000389f
P9:
P10:
Attached files:
C:\Windows\Temp\WER6CBD.tmp.appcompat.txt
C:\Windows\Temp\WER6CCD.tmp.WERInternalMetadata.xml
C:\Windows\Temp\WER6CCE.tmp.hdmp
C:\Windows\Temp\WER7181.tmp.mdmp
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_spoolsv.exe_4cacd751448b468e9646143b4976 84112e3f39_12f37506
Analysis symbol:
Rechecking for solution: 0
Report Id: 57e5ad95-6370-11e8-9f55-448a5b745a7e
Report Status: 0
Thank you in advance.