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Windows 7: external hard disk which is not displaying data stored in it

17 Jun 2018   #11
sheena bansal

Windows 7 64 bit
 
 

Heyy!!

Thanks for the warning :O

As you said, I booted the system into safe mode.
Connected the drive
waited for good 10-15 minutes

however, it did not show up in my computer.

It behaved exactly the same as it is doing in normal mode. attached screenshots from safe mode.




Attached Thumbnails
external hard disk which is not displaying data stored in it-5.png   external hard disk which is not displaying data stored in it-6.png  
Attached Images
external hard disk which is not displaying data stored in it-7.png 
My System SpecsSystem Spec
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17 Jun 2018   #12
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi sheena bansal,

The external HDD is saying that it is not formatted and has no data on it!
It is also saying that external HDD it is a GPT Partition Style. GPT and MBR are two different HDD formats.
Does the external HDD show up in the Device Manager?
Is your computer running UEFI [Unified Extensible Firmware Interface] or BIOS [Basic Input/Output System]?
Did you use the computer you are using to format the external HDD and copy/backup your data to it?

I hope this helps!
My System SpecsSystem Spec
17 Jun 2018   #13
sheena bansal

Windows 7 64 bit
 
 

Hey, I have to logout for the day. But please try and help find a solution for this issue.
My System SpecsSystem Spec
.

17 Jun 2018   #14
sheena bansal

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by Paul Black View Post
Hi sheena bansal,


Is your computer running UEFI [Unified Extensible Firmware Interface] or BIOS [Basic Input/Output System]?
How to identify that?

Quote   Quote: Originally Posted by Paul Black View Post
Hi sheena bansal,
Did you use the computer you are using to format the external HDD and copy/backup your data to it?

I hope this helps!
No I have got this system very recently. And I did not try to backup my data in any other system as well.

My System SpecsSystem Spec
17 Jun 2018   #15
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi sheena bansal,

Does the external HDD show up in the Device Manager?
Have you tried assigning a different letter [something like Z:\ for example] to the drive in Disk Management?
It could be that the master partition table [MBR] on the external HDD was deleted somehow!
Do you know how big your data on the exteral HDD is?

Maybe the way to go would be to try and recover the files/data using a third-party tool and then copy/move the files/data to another HDD. You could then format the external HDD [as NTFS] and then copy/move the files/data back to the external HDD. I have heard that EaseUS Partition Manager is very good for this, amongst others [although there is no guarantee], or using a Linux Live CD should allow you to access your files/data on the external HDD.

Perhaps other members have some ideas!

I hope this helps!
My System SpecsSystem Spec
18 Jun 2018   #16
sheena bansal

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by Paul Black View Post
Does the external HDD show up in the Device Manager?
Yes it does. Plz find the screenshot


Attached Thumbnails
external hard disk which is not displaying data stored in it-8.png  
My System SpecsSystem Spec
18 Jun 2018   #17
sheena bansal

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by Paul Black View Post
Is your computer running UEFI [Unified Extensible Firmware Interface] or BIOS [Basic Input/Output System]?
My system is running BIOS
My System SpecsSystem Spec
18 Jun 2018   #18
sheena bansal

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by Paul Black View Post

Does the external HDD show up in the Device Manager?
Yes it does!!

Quote   Quote: Originally Posted by Paul Black View Post
Have you tried assigning a different letter [something like Z:\ for example] to the drive in Disk Management?
How to do that?

Quote   Quote: Originally Posted by Paul Black View Post
Do you know how big your data on the exteral HDD is?
It should be approx 1.5 TB
My System SpecsSystem Spec
18 Jun 2018   #19
sheena bansal

Windows 7 64 bit
 
 

EaseUS Data recovery wizard shows this screen. But the issue is that I do not have another 2 TB drive to copy down my data


Attached Thumbnails
external hard disk which is not displaying data stored in it-9.png  
My System SpecsSystem Spec
18 Jun 2018   #20
sheena bansal

Windows 7 64 bit
 
 

This is what EaseUS Partition master displays.

Please suggest


Attached Thumbnails
external hard disk which is not displaying data stored in it-10.png  
My System SpecsSystem Spec
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