external hard disk which is not displaying data stored in it

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  1. Posts : 52
    Windows 7 64 bit
       #1

    external hard disk which is not displaying data stored in it


    Hi all. I have an external hard disk which is not displaying data stored in it. Please help.

    On plugging the drive, it does not display in 'My Computer'.

    Its a 2TB HD
      My Computer


  2. Posts : 9,747
    Windows 7 Home Premium 64 bit sp1
       #2

    Hi sheena bansal, welcome to the Forum.

    Could provide a screen shot of Disc Management please. Make sure the external hard drive is plugged in beforehand. To post a screen shot of Disc Management follow this Forum tutorial. There is a link at the bottom telling you how to upload the screen shot.

    Disk Management - Post a Screen Capture Image - Windows 7 Help Forums
      My Computer


  3. Posts : 52
    Windows 7 64 bit
    Thread Starter
       #3

    Hi Ranger4,

    Please find the screenshot below:
    Attached Thumbnails Attached Thumbnails external hard disk which is not displaying data stored in it-1.png  
      My Computer


  4. Posts : 52
    Windows 7 64 bit
    Thread Starter
       #4

    You can see that the device is connected,


    also, it took some time, but the disk manager is now showing my device
    Attached Thumbnails Attached Thumbnails external hard disk which is not displaying data stored in it-2.png   external hard disk which is not displaying data stored in it-3.png  
      My Computer


  5. Posts : 6,162
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #5

    Hi sheena bansal, welcome to Seven Forums,

    What did you do to get it to show?

    I know that if an external hard drive is quick big and it is the first time that you have connected/attached it, it can sometimes take a moment or two to appear in the Disc Management!

    I hope this helps!
      My Computer


  6. Posts : 52
    Windows 7 64 bit
    Thread Starter
       #6

    Hi,

    I just plugged it in and out 2-3 times and it showed up in disk management. But it still doesn't show in My computer
      My Computer


  7. Posts : 6,162
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #7

    Hi sheena bansal,

    sheena bansal said:
    I just plugged it in and out 2-3 times and it showed up in disk management.
    Have you tried it in another USB port?
    Have you tried it in another computer?
    As I said previously, sometimes it can take a moment or two to appear.
    Try refreshing My Computer when it is plugged in several times to see if it then appears.

    I hope this helps!
      My Computer


  8. Posts : 52
    Windows 7 64 bit
    Thread Starter
       #8

    Yeah, i have tried it all. In other computers
    In other ports. but still doesn't show the data. i tried searching for files in the subfolders by file name but nothing

    Please help... this drive has a lot of backup files of my old pictures and collection from last few years.
      My Computer


  9. Posts : 52
    Windows 7 64 bit
    Thread Starter
       #9

    Hi,

    I connected the drive using another cable and once i received the 'Eject safely' notification in right tray; i opened the disk management.
    This is the screen I got.

    Is this a good sign? Shall I click on something?
    Attached Thumbnails Attached Thumbnails external hard disk which is not displaying data stored in it-4.png  
      My Computer


  10. Posts : 6,162
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #10

    Hi sheena bansal,

    sheena bansal said:
    Is this a good sign? Shall I click on something?
    NO!!!

    Don't initialize the disk, this will erase/delete ALL of the data on it. Initializing is only needed when a disk is brand new and hasn't been used.

    Boot into Safe Mode and then attach the external HDD and see if it shows up in My Computer.

    I hope this helps!
      My Computer


 
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