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Windows 7: external hard disk which is not displaying data stored in it

16 Jun 2018   #1
sheena bansal

Windows 7 64 bit
 
 
external hard disk which is not displaying data stored in it

Hi all. I have an external hard disk which is not displaying data stored in it. Please help.

On plugging the drive, it does not display in 'My Computer'.

Its a 2TB HD


My System SpecsSystem Spec
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16 Jun 2018   #2
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Hi sheena bansal, welcome to the Forum.

Could provide a screen shot of Disc Management please. Make sure the external hard drive is plugged in beforehand. To post a screen shot of Disc Management follow this Forum tutorial. There is a link at the bottom telling you how to upload the screen shot.

Disk Management - Post a Screen Capture Image - Windows 7 Help Forums
My System SpecsSystem Spec
17 Jun 2018   #3
sheena bansal

Windows 7 64 bit
 
 

Hi Ranger4,

Please find the screenshot below:


Attached Thumbnails
external hard disk which is not displaying data stored in it-1.png  
My System SpecsSystem Spec
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17 Jun 2018   #4
sheena bansal

Windows 7 64 bit
 
 

You can see that the device is connected,


also, it took some time, but the disk manager is now showing my device


Attached Thumbnails
external hard disk which is not displaying data stored in it-3.png  
Attached Images
external hard disk which is not displaying data stored in it-2.png 
My System SpecsSystem Spec
17 Jun 2018   #5
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi sheena bansal, welcome to Seven Forums,

What did you do to get it to show?

I know that if an external hard drive is quick big and it is the first time that you have connected/attached it, it can sometimes take a moment or two to appear in the Disc Management!

I hope this helps!
My System SpecsSystem Spec
17 Jun 2018   #6
sheena bansal

Windows 7 64 bit
 
 

Hi,

I just plugged it in and out 2-3 times and it showed up in disk management. But it still doesn't show in My computer
My System SpecsSystem Spec
17 Jun 2018   #7
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi sheena bansal,

Quote   Quote: Originally Posted by sheena bansal View Post
I just plugged it in and out 2-3 times and it showed up in disk management.
Have you tried it in another USB port?
Have you tried it in another computer?
As I said previously, sometimes it can take a moment or two to appear.
Try refreshing My Computer when it is plugged in several times to see if it then appears.

I hope this helps!
My System SpecsSystem Spec
17 Jun 2018   #8
sheena bansal

Windows 7 64 bit
 
 

Yeah, i have tried it all. In other computers
In other ports. but still doesn't show the data. i tried searching for files in the subfolders by file name but nothing

Please help... this drive has a lot of backup files of my old pictures and collection from last few years.
My System SpecsSystem Spec
17 Jun 2018   #9
sheena bansal

Windows 7 64 bit
 
 

Hi,

I connected the drive using another cable and once i received the 'Eject safely' notification in right tray; i opened the disk management.
This is the screen I got.

Is this a good sign? Shall I click on something?


Attached Thumbnails
external hard disk which is not displaying data stored in it-4.png  
My System SpecsSystem Spec
17 Jun 2018   #10
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi sheena bansal,

Quote   Quote: Originally Posted by sheena bansal
Is this a good sign? Shall I click on something?
NO!!!

Don't initialize the disk, this will erase/delete ALL of the data on it. Initializing is only needed when a disk is brand new and hasn't been used.

Boot into Safe Mode and then attach the external HDD and see if it shows up in My Computer.

I hope this helps!
My System SpecsSystem Spec
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 external hard disk which is not displaying data stored in it




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