New
#1
Hard drive not recognized by laptop, No bootable device.
Hard drive (500gb) is not recognized in the Windows 7 laptop (daughter's) . I do see it in the Bios.
I removed it, plugged it in externally to another laptop (my windows 10) via encloser case, and it's not recognized there either.
The hard drive is NOT making bad noises. I hear it spin up. I've tried
Troubleshooting in different ways. I would like to try to save the hard drive files & info (including the Win 7 OS) if possible without having to spend money to do so.
I have a spare 120gb HD that has ubuntu 18.04 that I inserted to the LT, so that's good.
But I'd like to get win 7 back.
So here's my questions.
1) Can I reinstall her Windows 7 back to a new clean hard drive?
It came pre-installed on her LTop. There is NO cd disk of it. ☹
2) If yes, where Can I find the product key, or whatever it's called, to authenticate
Win 7 at installation? Stickers are on her LTop bottom.
3) If I can do this, where can I go to get the download?
Of course having made a recovery disk when she purchased her LTop 5 yrs ago, would have
Been the thing to do, but it didn't happen.
Please help, I thank you in advance.
*Gateway Windows 7 home premium laptop