Windows 7 Share Printing - "The Handle Is Invalid"


  1. Posts : 19
    Windows 7 Professional x64
       #1

    Windows 7 Share Printing - "The Handle Is Invalid"


    Hey everyone, this problem really has me stumped. I have two Windows 7 Pro workstations (both 64bit). One has a printer attached, an Okidata ML320 for printing invoice sheets, connected via USB. It is shared to several workstations in the business. A user began having issues sending documents to this printer; attempting to print, they get a dialog box that says "The Handle Is Invalid".

    That is all of the error context.

    Because the printer is actively in use by others I cannot remove it from the system it is shared on to remove and re-add it. Due to the hardware nature of the printer, I cannot directly connect it to the network (it is a very old 9-pin dot matrix printer with no network ability and no guarantee that a USB-to-Network print service adapter will work, and at any rate I cannot take it out of production to attempt it).

    I have removed and re-added the printer before with no luck.

    The only things that have changed on the workstation are anti-virus (malwarebytes) definition updates.

    Thank you all in advance.

    Yours in infinity,

    -Gordon Freeman
      My Computer


  2. Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #2

    Hi Gordon Freeman,

    Gordon Freeman said:
    I cannot directly connect it to the network (it is a very old 9-pin dot matrix printer with no network ability and no guarantee that a USB-to-Network print service adapter will work, and at any rate I cannot take it out of production to attempt it).

    I have removed and re-added the printer before with no luck.

    The only things that have changed on the workstation are anti-virus (malwarebytes) definition updates.
    Malwarebytes is well known for causing network related problems.

    Have you tried un-installing Malwarebytes to see if that fixes the issue?
    Is Malwarebytes the Home [FREE] version or Business version?
    Have you tried the Malwarebytes Forum => Malwarebytes Forum.

    The workstation could possibly need a re-build!

    I hope this helps!
      My Computer


  3. Posts : 19
    Windows 7 Professional x64
    Thread Starter
       #3

    Hi,

    It is Malwarebytes corporate.

    None of the other workstations exhibit this symptom.
      My Computer


 

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